The F&B staff demonstrated unfriendly attitude against Asian guests like a lack of basic greeting and respect.
酒店餐廳職員見到西方人奶鞋底今濟,但見到華人,當你透明又不打招呼,食完的碟又唔幫手收,仲要比面色你睇,但隔離嗰台美國人就完全相反,第一次喺泰國旅行有咁嘅經歷。
酒店附近類似一個俄羅斯人的小社區,對華人不太友善。
唯一值得讚嘅係風景。
pros:
1) excellent location - it is located on the main street with many restaurants, massage places and stores around
cons:
1) people smoke everywhere, pool and balcony - imagine you are enjoying the sun and sea breeze but it always comes along with the smell of cigarette. I booked the non-smoking room on the 3rd floor but the smell of cigarette is still everywhere. Plus many residents smoke by the pool which I have no way to go but go back to my room. Strongly suggest the hotel to segregate smoking and non-smoking area so everyone can have a pleasant stay in the hotel.
2) the temperature of the air con and the shower are not stable but still acceptable
I don't beleive it can be rating as 4 star. At first night, no hot water supply while I want to have a shower. I called an officer and I'm waiting for 30 miniutes for an officer to fix it. After this day, basically there is unstable hot water supply. Besides, there have not very good sound insulation facilities, I heard the beep sound which is come from the safebox when we insert the password. And I also heard someone chatted. I think this problem because there has another one door inside the room. I think this door is used for access to next room.
Near the Karon beach and convenient location.
Local tour and motorbike rental store, currency exchange store, convenient store and Thai restaurants are just located next to the Hotel. Cheap and good Thai message at pool side with only 400 baht for 50-60 min.
Highly recommended to make reservation in advance for the hotel SPA. No chance to try the hotel SPA as it was fully booked at the day and the next day in my accommodation period.