The Reception staff on duty on Friday 24th Oct were absolutely fantastic, especially Anastasia and her sister. They were so polite, helpful and attentive. Went above and beyond duties. Bedroom and hotel very clean. Downside, our room was to the front of the building and next to a main road, which was very noisy even during the night. It sounded like the window was open, which it wasnt. Whether it was poorly sealed but the noise disturbance was not good. Didnt get much sleep. Again, the friendly face of Anastasia and her sister made up for it and they apologised for me not getting much sleep. The breakfast was good. We normally do not partake as often find the food cold but Anastasia sister and other colleagues kept topping up with fresh, hot food