The stay was quite . Front desk Lady was very friendly.But the down fall elevators were out of order n I have bad knee😔
Teresa
Teresa (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月11日
Elevator not working
Everything was fine, except elevator was not working. Good thing we were only on 2nd floor
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
Charles
Charles (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
Charles
Charles (5 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月3日
not horrible but not the best
The elevator was broken so must go up the stairs. If you want your room serviced you must tell them 24 hours prior. Breakfast attendant was rude to my daughter over a mess she did not make but someone else did and she thought it was my daughter instead. Another incident was they had little hot cocoa packets for guests right beside the coffee. Along with vanilla coffee creamer. I asked my daughter to use one squirt of vanilla creamer in the hot cocoa she was making me. Someone that worked at the hotel approached her and told her that she was NOT to use the vanilla creamer for hot cocoa, as it was only for the coffee.
With how I drink my coffee I would have wasted way more creamer if I were to have coffee, making it like 2/3 cup of creamer with 1/3 cup of coffee vs literally using ONE PUMP of vanilla in my hot cocoa. I felt this was a little extreme being that out of the 2 weeks we stayed there we only even ate the breakfast maybe 3 times... So it wasn't like we were burning through the hotel supply.
They only supply 2 hotel towels in a 2 bedroom room and in order to get fresh towels you have to take your used towels down to the front desk, where they inspect the used towels. If there is any stains, you are charged. Then they will give you new clean towels. However you only get back what you give in. So trying to get a 3rd towel was a hassle. My daughter ended up using my bath towel after I would shower. Which to me is a little crazy when your paying for the room.
真實旅客
14 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
M.Eail
M.Eail (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
james b
james b (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Jose Raymundo
Jose Raymundo (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月12日
Staff was not friendly, the cleaning lady specially
Loisbel
Loisbel (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月10日
Greg
Greg (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月7日
Great. Property was in great shape and the breakfast was a REAL breakfast!
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月5日
The elevator did not work.
Mary
Mary (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月28日
Over all except and quality was good but the pool was dirty
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
It was great
Corey
Corey (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月25日
Andrew Travis
Andrew Travis (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月24日
cynthia
cynthia (4 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月13日
We had to move rooms 3 times. Shower did not work and in one room the tub drain did not drain. Will never stay at this hotel again.
Gilberto
Gilberto (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月12日
Ricardo
Ricardo (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月6日
People hanging out in parking lot
Jay
Jay (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月6日
John
John (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月30日
This hotel was a complete bust. Not only was the room expensive, they charged my bank account $250 for a smoking fee! We don’t even smoke!!! I called them several times to complain and get my money back, but no one helped at all. They wouldn’t even return my calls. Never staying at one of these hotels again!