One thing after another with issues. First on arrival, the rooms requested with extra bed were not ready, then both rooms very freezing cold and heater not working, repair guys came and 2 hours later it started to warm up now we got to bed at 2am.. then in the morning find out the hotel water is not working in our room so again repair guys come and fix so we can finally get ready. at breakfast and dinner, most of the staff seemingly didn't understand our requests and just politely say yes to things but then don't do it. Had I not prepaid via hotels.com and also it being very late, I would have asked for a refund and went somewhere else.
Piyush
Piyush (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2018年12月3日
The hotel is beautiful. However, the rooms; the bed is not comfortable, bathrooms are old, the pillows are not good.
真實旅客
2 晚家庭旅程
Expedia 真實旅客評價
4/10 一般
2018年8月10日
Spectacular lobby. Lovely staff. Rooms dated and in need of updating and repair. Very limited dining options.
真實旅客
2 晚行程
Travelocity 真實旅客評價
6/10 不錯
2018年8月5日
真實旅客
2 晚行程
Expedia 真實旅客評價
10/10 完美
2018年8月3日
Um palácio com nome de Hotel.
Hotel muito limpo, a recepção nota DEZ, equipe de apoio DEZ, restaurante DEZ, sem dizer que o ambiente é maravilhoso, um verdadeiro palácio. Recomendo. Quero voltar. . . .
Marcos Antonio
Marcos Antonio (2 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2018年1月1日
Disappointing Vilas Experience!
Overall the stay was a disappointment! We had a expectation of 5star service and all we got was 3 star experience! Starting from 2 hours delayed checkin, older room, empty mini bars refrigerators, poorly serviced restaurants due to untrained staff!! The hotels needs to seriously renovate its rooms and improve its service else it will surely loose it star rating!
Sunil
Hotels.com 真實旅客評價
2/10 欠佳
2017年12月29日
Bad staff with no manners
My wife is not Indian and they asked for passports and visa without notifying us this requirement in advance. They denied to accept the booking and was no help with no apologies for inconvenience.
Recommend FairMont instead of this hotel. FairMont staff was very cordial and good hotel.
AVOID SHIV VILLAS HOTEL
Naveen Gupta
Naveen Gupta (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2017年10月25日
Very nice hotel close to Amer Fort
Beautiful hotel, treated us like royalities, good food in breakfast. Rooms are very clean, Service was excellent, upgraded our room to suite.
Sandeep
Sandeep (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2017年8月16日
Great Place - Maharaja style !
Great Place - Maharaja style !
Marcin
Marcin (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2017年4月26日
No nos alojaron teniendo todo pagado
Exijo que me reembolsen el dinero ya que no utilizamos los servicios abonados avisando con anticipación el cambio de fechas que no se concretó ya que habiendo ido al hotel no nos alojaron aduciendo que no tenían habitaciones disponibles
真實旅客
Expedia 真實旅客評價
2/10 欠佳
2016年3月22日
Extreme Disappointment
Please don't book this Hotel.
You will be very disappointed.
We were extremely disappointed right from the check-in till we check-out.
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2016年2月17日
Hotel shiv villas
The service in this hotel was exquisite. The staff could not do enough for us. Whatever we needed was catered for boy smiling, helpful staff members. I have never stayed anywhere where the staff was so dedicated. The downside is the hotel is about 30 minute drive outside of Jaipur and hard to get in and out of town without a car and driver. There is nothing to do in the area surrounding the hotel. But if you want to be away from hustle and bustle this could be a good choice. Hotel is very plush, lots of marble which makes it seem a bit soulless at times but we were upgraded to a lovely suite and as I have said the staff could not do enough for us so it was a lovely stay.
Amanda
Hotels.com 真實旅客評價
10/10 完美
2013年8月18日
shivvilas
View from the room was not at all good. Otherwise hotel and it's services are awesome.
Devika
Expedia 真實旅客評價
2/10 欠佳
2013年2月18日
Hotel staff not nice
The hotel isn't a true palace, it was build in 2006. The front desk staff is very unfriendly and unhelpful.
Maura
Expedia 真實旅客評價
6/10 不錯
2012年11月29日
A bit disappointing
While the recently built hotel is made to look like an old palace, much of the rooms are dated. Our room had very poor lighting which made it difficult to read.
Additionally, the hotel was nearly empty (in high season), which left for an eerie feeling and resulted in 2 of the 3 restaurants not being open.
I would've expected more moderate prices, but they were charging taxi and dinner prices comparable with the Rambagh Palace (which is a real 5 star hotel).
Please note that this hotel is a good 35 minutes from downtown Jaipur.
真實旅客
Expedia 真實旅客評價
4/10 一般
2012年2月27日
Greg & Jane's Review
Positioned a fair distance from Town (travel time).
Hotel was cold. Staff tried hard.
Dissappointed with how dirty the place was. Pigeon poo everywhere. Beautiful gardens / pool area - but cant anyone see the pigeion poo.
Quality of food at restaurant - ok.
Dissappointing.
Greg
Hotels.com 真實旅客評價
10/10 完美
2011年11月17日
Luxurious Hotel
We extremely enjoyed our stay at Shiv Villas. The hotel is just beautiful, lovely swimming pool area. great for weddings or week-end getaways.
Close to the Amer Fort.
Neelam
Hotels.com 真實旅客評價
10/10 完美
2010年8月21日
The Hotel to stay at when in Jaipur
The hotel staff went above and beyond to make our trip excellent.
Maharaja
Orbitz 真實旅客評價
4/10 一般
2010年6月2日
Never come back
Very bad experience. The hotel is very far from the city and they don't have any kind of transportation!. After 2 hours of waiting they find a transportation service for us. They lied about the price and it was a very high regarding the area costs. After many hours of discussion they accept to pay it for us, but that was no the idea. The breakfast buffet is the worst I have had in all Indian hoteles. The rooms are not as luxuriest as it seems in the page, the bed next to the wall totally uncomfortable for a couple. Finally it was a hot season and the air conditioner was not in service for hotel areas. I would never recomend it.