The room was beautiful, clean and a good size!! I was on the 4th floor and the stairs were a little steep and narrow.
Tonda
Tonda (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月14日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年10月8日
Loved the room and eventually found the entrance, only complaint would be the water temperature was very inconsistent when it came to the shower. Scorching hot to freezing cold in the span of a minute. Might’ve just came at a bad time. Also there was no to-go cups left when we went to the kitchen to get coffee. Other than that very cute, clean, and safe place to stay. Wasn’t too hard to find parking in the side streets and the safety of my car didn’t feel threatened. Easy walk to nice restaurants and the metro.
Addison
Addison (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月6日
Theresa
Theresa (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月6日
I feel I’d be doing other travelers a disservice by not mentioning the Ruby Room was nothing like the photos. After climbing four very steep floors of stairs with all of our luggage we were met with a room that was lack luster to say the least. The ceiling had exposed wires where the smoke detectors were meant to be, the lock box on the door was broken exposing all of the batteries, the carpets were stained and the wall paint was chipped…. The shower didn’t drain. The desk was dirty and had someone’s smeared makeup on it.. the water pitcher had water in it? Who knows if it was fresh and supposed to be for us or just left over? A gross mystery. The window sills were as if they hadn’t been dusted in months and the room was maybe 50 degrees tops when we got there. I mentioned right away to the manager? that the room was dirty and did not meet our expectations to which they made 0 effort to make things better. Also the only way to contact anyone is via text so if you have any real issues (which we did) beware because you cannot reach anyone to help you. After we left our room and ventured out for lunch and shopping. When we returned to the ruby room we were able to get into the building but our code did not work on the floor we were on. We were stuck in the hallway for 15 minutes calling and texting with no response.. eventually another guest let us in. The managers attempt at customer service was to suggest I wasn’t competent, he wasn’t helpful or considerate. Do not stay here.
Sara
Sara (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月3日
Amanda
Amanda (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月1日
Jeffrey
Jeffrey (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月29日
Communication with John was very simple and straightforward. That was a relief since there really isn't a "lobby" or attendant to check you in. The location couldn't have been better and the room was cozy, clean and extremely comfortable. We will be back.
Raisa
Raisa (1 晚浪漫旅程)
Orbitz 真實旅客評價
2/10 欠佳
2024年9月29日
Jacob
Jacob (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月29日
Very convenient for Wicker Park visit.
Guy
Guy (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月25日
Location and character
Richard
Richard (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月22日
Choon Aun
Choon Aun (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月13日
Emily
Emily (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月10日
Good location. Lots of dining options
Adam
Adam (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月9日
Jerome
Jerome (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月26日
This was my 4th stay at Ruby room. Clean spacious rooms with a nice bathroom. Great neighborhood. Note that there is no reception desk, and that all of the arrangements including check-in are done by text and email. However it’s very easy as you only need a code for the keypads on the doors and no physical keys. Communication was good and they are responsive to questions by text.
Derek
Derek (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月26日
Sherrie
Sherrie (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月24日
Great location, and the space was mostly nice. Offsite staff didn’t get back to me about a few questions. Room had some scuff marks and other little issues.