I was in Pucon for my son's wedding. He had booked the Bambu Lodge for the wedding (3…
Señoritas que recibieron o atendieron mi check in fueron muy serias, les falta aprender a…
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
機場接送的收費為每位 CLP16000 (單程)
4 至 12 歲兒童的機場接送費用為 CLP 16000 (單程)
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
Property is old and not taken care of, bad management even though staff is very nice. The only good thing is the incredible view of the lake.
1 晚家庭旅遊, 2019年11月06日
For the price, it’s good. Room spacious, view to the lake and had everything for a family room
1 晚家庭旅遊, 2019年10月25日
Excellent view. Great room, in the process of being renovated/updated. Parts of the hotel are a little shabby, but it really seemed to add to the charm.
This place is a dump. Rude staff, old and outdated grounds. Rooms are in terrible condition.
2 晚旅遊, 2019年03月09日
Location is excellent, we have a suite with lake view, breakfast was good. Because is an old building, they should do some renovations to some areas
2 晚旅遊, 2019年03月07日
This place has great amenities and a wonderful location right on Pucón’s black sand beach. It’s also very close to all of the restaurants and shops in town. However, the hotel is old and the rooms are quite dated. Sound travels easily through the walls, to the point that it sounds like your neighbors are in the room with you. If you’re a light sleeper and don’t stay up partying until early morning, you may find this place a less relaxing than expected.
Needs something me updating. Service was so so
Ian R, 2 晚浪漫之旅, 2019年01月14日
Property is in poor conditio, It needs to be rebuilt
2 晚旅遊, 2019年01月12日
The hotel is very old and in desperate need of a face lift, it is dark and rooms are dirty. The roof was falling down in places and even had security tape to stop people walking in places in the garden due to the risk of falling tiles and brickwork. The heating system was on full (not able to turn off) even though it was summer and no fan when asked. We also did some overnight washing expecting the clothes at 12 noon 'as the paperwork said' only to have housekeeping come to our room at 12 midnight and insist on a cash payment or we had to go to reception to pay by card. No option to add to our room bill. We left early just to get out of there. The staff were helpful they can only do so much. I feel they should have emailed us to let us know the hotel is having an ongoing building project instead of having a letter next to the bed so we could have decided if we really wanted to stay there or book something else. I'm sure there are better options in the town
2 晚旅遊, 2019年01月06日
No customer service, I didn't feel welcome, the check in and check out felt more like a transaction. Nobody asked "how was your stay?" Or "Enjoy your stay." Probably stems from lack of management or training.
1 晚浪漫之旅, 2018年12月27日