It was very hard to talk to them on the phone before travel. They hardly pick up the phone no matter wherever you calling from. I called them many times from London, but no response. Hardly, only one time luckily I managed to talk to the reception staff member. I told him about my late check-in time after midnight, but he was quite blank and had no clue about my advance reservation. However, he said you can check in any time within 24 hours. After check-in hotel, I was offered one room with two single beds (not 1 king bed). In the bathroom, there was no shower curtain in the bathtub. Though there was a telephone in the room, it was only
for intercom services. I could not use the phone to talk to my friends or family members. I am sure, it is not a 3-star hotel.
