Overall, Palacio Duhau is a beautiful, luxurious place. Their spa is excellent, with a 25-metre pool and great massage therapists. The only downside is the service. The main breakfast restaurant is great, with one hostess serving very quickly, with the right attitude and attention. However, the staff in the Piano Bar are plentiful but disorganised; once we waited 20 minutes for our coffee. The last disappointment was waiting 25 minutes for our bags to be brought from the room after checkout. It really depends on the person if you are cared or ignored in many situations.
MIKHAIL
MIKHAIL (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月21日
Sima
Sima (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月18日
Buen hotel
Matias
Matias (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月11日
Ficamos 5 noites muito bem instalados na suite 301 e o Hotel é lindo, tem uma localização ótima, serviço impecável. Porém foi muito ruim ter eventos em todos os restaurantes do Hotel no mesmo dia impossibilitando de tomar um café ou chá nos restaurante do Hotel. Fica a sugestão para sempre deixarem um dos locais abertos aos hospedes
cristina
cristina (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月9日
Sergio
Sergio (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月26日
Hotel was ok. We got wrong information at check in about breakfast not being included in the rate (it was), no information about a room change (when inquired were informed it was due to an upgrade to the palace, but our given room was facing the Main Street and quiete noisy). Elevator was not working properly and we got no down service in one night, when we called reception to ask for water since we did not get it and needed to go down to get it, since it wasn’t brought to our room.
Ana Carolina
Ana Carolina (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月14日
Christine
Christine (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月10日
Excellent and beautiful
Victor
Victor (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月4日
The staff went above and beyond to make us feel welcome and their recommendations were on point. Thank you.
Ilma
Ilma (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月18日
Forrest
Forrest (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月11日
Aniket
Aniket (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月8日
bruno
bruno (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月20日
Fabio
Fabio (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年6月8日
Marcelo
Marcelo (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月5日
natalia
natalia (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月4日
Bruno
Bruno (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月2日
Incrivel! Atendimento excepcional e muito cuidado em cada detalhe! Especial elogio ao consierge José e a equipe do Spa Ahin! Fenomenais!
Rodrigo
Rodrigo (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月22日
Precisa melhorar
Hotel 5 estrelas sem café da manhã incluso não é hotel 5 estrelas. Se for p vender tarifa sem café da manhã é melhor nem fazer. Deixou a desejar no atendimento também. Reservei o chá da tarde e não me foi explicado nada do funcionamento.
Lauro César
Lauro César (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月20日
Jayme
Jayme (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月20日
Thibis
Thibis (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月17日
GUSTAVO
GUSTAVO (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月21日
Muito boa, quartos otimos, gastronomia excelente.
Ponto que deveriam rever , o bar que pode fumar , acaba espantando os não fumantes, tem área livres poderia liberar a parte externa ao fumantes.