Our stay was planned to be a family get away for Labor Day weekend and it resulted it being one of the worst stays we have had in Traverse City. We had countless issues, from a bathroom shower that wasn’t cleaned, to no hot water or pressure, to bugs and knats all over the room. Add in a pool that was freezing cold and a broken hot tub and we were left quite disappointed. We were looking forward to the remodeled rooms and what could have been, but left a night early due to the situation. Would not recommend this resort to those visiting.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
Kayla
Kayla (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 14 日
Enjoyable stay
Includes standard daily breakfast which was nice as local eateries are expensive. Beds and pillows were comfortable. Had some recurring plumbing issues, but maintenance was responsive. Location was nice on the eastern bay with a beach and both indoor and outdoor pools and hot tubs.
Amy
Amy (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 11 日
David
David (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 18 日
Bobbie
Bobbie (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 7 日
Tomislav
Tomislav (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 30 日
]the view
Robert
Robert (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 28 日
Britni
Britni (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 28 日
Room 309 has a hole in the wall missing paint and plaster. Room was a bit dingy.
Linda
Linda (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 27 日
We had a very pleasant stay. Breakfast service and options could be improved. Housekeeping is only available by request by 8am which was a minor inconvenience. Facilities are clean and enjoyable
Karen
Karen (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Elena Kathrine
Elena Kathrine (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 27 日
A short get away
Decent location and close to downtown. The hotel had a nice location and decent amenities. It was a little aged and had some updates. The breakfast area was rather small and a lot of people were sitting in the same room. The breakfast was not great, but it was provided. The room was spacious and had great views of the lake. There was trash in the cans in the room that were not emptied, and it may be question the cleanliness of the room. Besides that, everything else was good.
John
John (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 26 日
We generally liked the hotel. The only issues were the shower was not hot and neither were the hot tubs by the pool.
Adam
Adam (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 24 日
Carrie
Carrie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Marsha
Marsha (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 21 日
We had a “girls time” away and enjoyed the suite space to visit, play games and just relax.
Joyce
Joyce (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 21 日
Beautiful place. Clean, spacious and very well located. Good breakfast.
Ana
Ana (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 20 日
Michelle
Michelle (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 18 日
So much about this stay was good - the room was spacious, quiet. The bed was comfortable. There is an indoor and outdoor pool and a guest laundry. But the staff seemed stressed and not overly friendly. The breakfast was typical. Easy walk across the major highway to a Walgreens and a very good grocery store (Tom’s Food) an easy drive.
Karen
Karen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 17 日
Great view
Evangelina
Evangelina (1 晚家庭旅程)
Travelocity 真實旅客評價
8/10 很好
2025 年 6 月 16 日
I’m not a fan of traverse city but was in town for a softball tournament. Hotel is nice and clean. Beautiful beach. My problem ended up not being able to get breakfast. We had to leave before 7am to get to the ball field. This meant no breakfast. Had they opened it at 6:30 we could have had breakfast. They had a wonderful breakfast last year so I would assume it would be good again this year. That’s why we stayed there again. But it is very expensive almost $400 a night. Without being able to get breakfast there it added another expense. I wish they considered there customers because there was several other softball players there who experienced the same problem.
Jeremy
Jeremy (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 15 日
Judy
Judy (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 14 日
Great place to stay, very convenient to everything. The staff was beyond friendly and helpful. Laura who runs the breakfast is the Best we've ever experienced - caring, thoughtful, sweet & kind. Always there to help out the kids who didn't know how to work the waffle machine or split milk everywhere.
Barbara
Barbara (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 13 日
Very costly for stay.
Location of room & size of the room.