I was on a breiement trip of part to of the death of my grandmother and not o ly fif they deny me the doscount but lack empathy to say my condolences as well as thought I would had saw the sign about parking that I had no idea about due to grief and fatigue. Im told a lie that they cant double discounts and I have had a refund posted to my credit card bybthe hotel due to issues more then once booking with hotels .com. As well as charging $5 of the $15 for parking too. I wont be ever returning to that location nor that arra of my home 😕 toen state.
Ieshia
Ieshia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
Michael
Michael (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月21日
Short night in New Jersey
I booked this room and put in special instructions that I would have a late check-in after working a double shift and a 4 hour drive; around 2AM. When I arrived, I was notified that they did not have my room nor were there any rooms available. They sent me to their sister hotel about 10 minutes away and gave me accommodations there instead. I was traveling with two other men in the room that I originally had book had two kings and a pull out. The room I was given had one king and couch. Needless to say a short night of sleep was not a great night of sleep either. It took approximately one hour to have the accommodations shifted from one hotel to the next, making a long day even longer. I also sent the hotel an email notifying them that I would have a late check in. I never heard got response from my email. It appears that management had dropped the ball in this one because there were not even any notes about my late check-in for the desk clerk working. I will say that the two ladies at the different hotels were very kind and worked as efficiently as possible to take care of this situation and make our stay as pleasant as possible. I see the problem with management not notifying their employees of late check-in. This has happened to me twice in five years and unfortunately, both were at Hyatt Brand hotels. I most likely will not book with them in the future. Extremely disappointing!
Nathan
Nathan (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Carolina
Carolina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月9日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月8日
Sheree
Sheree (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月26日
Amazing stay
Andrea
Andrea (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月29日
Great place to stay.
Had a small issue with the TV in the bedroom acting up because of a previous power outage due to Tropical Storm Debbie. I reported the issue. The TV in the Living Room worked fine. Everything else was fantastic. Room was large and clean and well maintained. I would absolutely stay here again. Staff was friendly and helpful.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年8月25日
*
Saleemah
Saleemah (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月25日
Rebecca
Rebecca (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月25日
The hotel is located close to my destination in Whippany, where I have to go every year on business trip.. Also walkable distance to the Wegmans. The rooms are spacious with full kitchen and big bathroom. Close to highways, but it is quiet. The complimentary breakfast is good. Great outdoor pool.
Larysa
Larysa (2 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月25日
Check in was great. Pictures online was very different from actual property. Pool was very small. Image online shows hot tub (there was none). Restaurant/ bar featured online was not available. Was not made aware of that during booking process. Rooms was ok. Only thing I liked was that there is a kitchen. I think staff was friendly only complaint is they spoke different language when around guests. I think English should be spoken so no one gets offended. Rooms were extremely cold. Not all guests like a cold room and that’s me. I would prefer a room that I can adjust temperature and be comfortable. I mean for $800 for only 3 days is a rip off. It was not worth my money. Kids did not enjoy stay at all.
Maha
Maha (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月25日
Parking not included which doesn't make sensecsince there are no. Train stations nearby
Larendee
Larendee (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月23日
Very peaceful, quiet getaway, friendly staff, love the 1 bedroom apartment feel and the fully functioning kitchen
Tishawn
Tishawn (4 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月17日
George
George (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月16日
Daryl
Daryl (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月9日
Parking is costly there was no complementary water in the room breakfast was excellent