It is not really a 5 star hotel. It is Ok but worn out and some areas need renovation.
It is expensive because it is close to states. For this sort of money you can get 2-3 better quality in Asia.
The worst part was the „infinity club”.
Huge men looking really doggy trying to convince you to get the membership. Don’t fall for it.
That’s the main reason for „average” and a reason why we will not be back at this resort.
Food was great!
Jakub
Jakub (10 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月2日
Disappointed
The hotel is dated, very crowded and not clean (beach area, pool area, etc.). I would not stay there again. They didn't even put enough towels and paper towel in my room, which to me is a basic and really important service.
Dariella
Dariella (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Cesar
Cesar (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月25日
SEE B
SEE B (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月21日
Muy caro
Demasiado caro para la calidad de los alimentos y bebidas
Gerardo
Gerardo (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月12日
Bad experience
Very bad room quality, broken shower, no wayer pressure. Very loud hard to sleep.
Rafael
Rafael (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月10日
침대가 너무 작아요 큰 딸은 불편한 소파에서 2일동안 자야했고 식당들마다 서비스는 너무 느리고 사람들이 의욕이 없음 식당 입장시 마다 방번호 체크를 했고 인피니티 회원 전용이 많았고 일반 투숙객은 아침식사도 한곳 뿐임 점심식당도 거의 없고 4인 예약인데 타올도 준비해 두지 않음 식당에서도 안내를 잘 안해줘서 불쾌했음
Sutae
Sutae (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Roberto
Roberto (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Juan
Juan (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
The food is delicious. Restaurants are all walkable distance. Staff is friendly.
Carmen
Carmen (6 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月18日
The property is very clean. All the restaurants are walkable. The food it’s delicious.
Maria de jesus
Expedia 真實旅客評價
10/10 完美
2024年11月18日
Claudia
Claudia (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Amazing
Imelda
Imelda (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月17日
Daniel
Daniel (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月16日
rafael
rafael (4 晚行程)
Orbitz 真實旅客評價
10/10 完美
2024年11月14日
Kam
Kam (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月13日
Khoren
Khoren (7 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年11月13日
Pros: good for kids, not a large property so it wasn’t difficult to get from place to place, bartenders/servers/etc were very kinds.
Cons: water issues throughout the stay. Two days without hot water. One day where the water was brownish yellow.
Overall: wouldn’t return, but is a good option for a family on a budget.