Terrible place. Wanted early check -in and tried for weekes to contact the hotel. No replies on emails and phone. When we arrived another couple was checking in so we got in. Only time for our stay /4 days) we saw a person who was very rude and wanted us to pay in cash claiming our creditcard didn't work so the amount was not taken two days prior to arrival. We managed to pay via the old link where they claimed the card didn't work... Payed once but got two confirmation emails on payment, and yes, the amount was taken out twice. No answer again, hotels.com gave us 10 different answers/repeating themselves/different employee every time etc. Now, after a month, we finally got most of the money back. But rude personnel, the smallest rooms ever, bed as hard as wood, hot water as in boiling in shower, the tiniest sink nearly falling down, no coffee and tea facilities as promised. And no help obviously with anything. Don't stay there.