2/10 欠佳
2025 年 10 月 15 日
I rarely leave reviews, but this experience was absolutely unacceptable. From the moment I stepped off the elevator, I was hit with a horrible smell — a mix of mildew, old carpet, and who knows what else. Upon entering the room, the odor from the bathroom was overwhelming, as if it hadn’t been cleaned at all. There were visible stains on the bedding, and it was clear the room hadn’t been properly cleaned in a long time.
I went to the front desk for help, but instead of resolving the issue, they had me check several other rooms — all with the same problems. The staff offered no real assistance or concern. Out of sheer frustration, I ended up cleaning the room myself with supplies I went out and bought. No guest should ever have to scrub and disinfect a hotel room just to make it livable.
The entire property felt neglected — from the elevator to the hallways, and the odor lingered everywhere. We didn’t even bother eating there, because honestly, if they can’t keep the rooms clean, how can anyone trust that the kitchen utensils are being washed properly?
I would not recommend this hotel to anyone, even for a single night. It’s clear they don’t care about cleanliness, maintenance, or guest comfort. Save yourself the disappointment and stay somewhere else
Adrene
Adrene (3 晚行程)
Hotels.com 真實旅客評價
