Lady at front desk was yelling and cussing being rude to other people staying there called the police on them and then in the morning was rude to my wife
Michael
Michael (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 12 日
Do NOT STAY at this hotel!!!!!!!!!!!
I will never stay at this property or deal with hotels.com again. We inadvertently double-booked rooms that night because of a computer glitch that said “this room is no longer available.” We were going to be unable to get to the hotel. I called immediately and asked for the room to be canceled. I was told no, very rudely by the hotel staff, who criticized me for using a third party. They refused to cancel the reservation. I called Hotels.com and had a great representative but he was also unable to get the property to not charge me. I paid for the travel protection and still have been unable to be refunded the money. I never stayed at the hotel and found this to be most upsetting. We were driving home for the holiday and it was a simple error that could have easily been fixed to the property manager. Do not stay here. They are rude and had no compassion for my dilemma. It would not have hurt them at all to cancel the reservation since I called right away. They made several excuses: they can’t cancel because it’s a third party booking (hotels.com tried to get them to cancel and they refused), it’s past the window to cancel (also untrue), and that my reason wasn’t good enough. So which one was it? I felt that the desk manager lied and just did not want to help. Hotels do not like us using third-party providers and are making things difficult when we do, so this will decrease my use of Hotels.com despite being a loyal customer for years. Why did I pay for travel protection?
Schannon
Schannon (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 20 日
The room was very clean. Anytime I needed something they were there to help me very nice people.
Rodney
Rodney (8 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 5 日
Very friendly. Great service. Bed was a bit too firm for us. Room was clean but needs love (cracked sink drain, shower hard to pull down spout). Will likely stay again
Marla
Marla (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 30 日
Lindsey
Lindsey (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 26 日
sung
sung (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 25 日
The phone and the TV was broken. The staff did not believe me when I told him about the problems. We had to switch rooms.
The fitness center was dirty.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 10 日
John
John (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 22 日
Clean room, comfortable bed and close to everything.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 21 日
Harif
Harif (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 21 日
Shirlean
Shirlean (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 19 日
.
Marshae
Marshae (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 12 日
Noisy
Michael K.
Michael K. (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 11 日
The rooms are clean and well maintained, as well as very comfortable to be in.
Sarah
Sarah (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 10 日
Decent showerr could have been cleaner
Terry
Terry (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 4 日
Very freindly staff. Very clean.
ashli
ashli (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 16 日
David’s
It was a decent stay for the cost. Quiet and pretty relaxing.
Coffee but the cups are too small and no breakfast.
David
David (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 6 日
Cheryl
Cheryl (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 2 日
affordable nice lodging
Nice hotel the bathroom is a little old with water damage around the shower enclosure.
Timothy
Timothy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 28 日
Great no frills stay
Leah checked us in promptly when we arrived. She was friendly and helpful. She came to our room to help us get TV remote to work. Price was very reasonable and this was just a rest stop on our trip home.