good location , nice and friendly staff, overall is good
but during my stay the hotel wall is repainting , bad smell..........
leo
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 28 日
Robbie
Robbie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 27 日
Brilliant Hotel Team
excellent breakfast choice with no shortage of tea, coffee, toast. Breakfast team constantly restocking. Service was great.
Brenda
Brenda (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 26 日
Room dated
Darren
Darren (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 24 日
rigtig godt og temmelig skidt
skøn beliggenhed. Rod med værelser ved checkin. ved aftejse krævede hotellet dobbelt betaling og var meget påholdende trods mine kvitteringer. uacceptabelt. god mad i testaurant men meget langdom betjening. God morhenbuffet. Sidste dag ingen buffet ekstrem lav madkvalitet, og nogle fik aldrig bestilt. Hotellet vil have betaling for at opbevare kufferter sidste dag - og kun til kl. 13. På mange måder et skønt sted, men der mangler service og fokus
Breakfast let the hotel down. First morning no eggs, hash browns or mushrooms. 3 Days the plates were dirty or very wet. Croissants under cooked & raw in the middle.
Staff couldn’t have been more friendly & helpful.
Room spacious & clean. Needed a towel rail in bathroom.
Alison
Alison (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 9 日
Birthday Treat
Really pleased I picked the Sir Thomas Hotel for many reasons,the location was spot on for all we wanted from our trip. The room was a good size, nicely decorated and had everything to make our stay comfortable. Breakfast was lovely with a great choice and all the staff helpful. Wish I would have booked another night and enjoyed the food and bar at the hotel.
Amanda
Amanda (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 9 日
When we arrived we were surprised to walk into the room to a card for our wedding anniversary. I thought that was a lovely touch. Unfortunately we were let down at breakfast. Breakfast was buffet and the heat went out under each dish. Myself and quite a few others complained let the staff know that the food was freezing. The staff just said sorry, hadn't realised the glame had gone out and walked away. I also asked if there were any eggs to be told that their delivery hadn't come, sorry. Even though Tesco is around the corner. So breakfast consisted of a piece of toast. Such a shame.
Helen
Helen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 9 日
Great stay with family members. All staff excellent.Great location and great value. We will be returning.
Edward
Edward (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 7 日
Great stay
Lovely hotel excellent location, best breakfast, only down side is there is no ac but they will supply a fan
Catherine
Catherine (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 6 日
Don't bother paying for a breakfast.
TV didn't work told reception they said would get it fixed. Didn't. Breakfast, no contact with staff apart from one man asking our room number and then he said to go up and help yourself. No clean tables. Plates cold, food barely warm then instantly cold when put on plate. Totally unimpressed. Not one member of staff asked us if we were ok. Terrible service.
C
C (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 5 日
Break away
Rooms where clean only little thing was we didn’t get clean cups for our morning tea but everything else was perfect bar staff where lovely and check-in staff where very helpful Hotel breakfast nice hotel was in a perfect location
Colin
Colin (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 1 日
Lovely stay
The room was clean, the staff very friendly and helpful, the breakfast was good
Joy
Joy (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 30 日
Beatleweek
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 29 日
Great hotel
Great hotel in a great location. Ideal for exploring Liverpool as it close to everything, restaurants, bars, Matthew st , Albert dock and so much more. Hotel is clean and rooms are spacious, only minor problem i would say is the rooms are very warm. Breakfast was plentiful. Cooked breakfast and continental options available.