We stayed at GM for 2 nights and I have to say the services the hotel and the staff provided are great and so considered for the guests! Great location too. I will definitely come back again and I recommend to everyone too!
WEI CHIH
WEI CHIH (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
Great service , clean room and breakfast. The staff is very friendly and sweet.
Jan Jaap
Jan Jaap (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Amazing!
Amazing experience - we were well taken care of. Warm hospitality at highest level, we were literally treated like family.
Special thank you to Lyly and Vivian!
Giorgio & Dinah
Giorgio
Giorgio (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月1日
We stayed for 3 nights. Every staff member was so nice and helpful, especially Lily, who gave us some great sightseeing tips. The location is perfect. We will definitely come back if we visit Hanoi again.
JUNGCHEN
JUNGCHEN (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月2日
Must be one of the best hotels in Old Quarter
It has been a great experience to stay here. All the staffs are very friendly the restaurant and sky bar are fantastic. The room is clean with sufficient space. Great location. Would definitely stay here again next time. Special thanks to Vivien and Taylor at front desk they are extremely helpful and nice.
Excellent hotel, staff and location. Highly recommended for quality of service, friendliness of staff and location. It is close to the cathedral, night market, prison, opera house and great shopping. The ideal spot for a stop in Hanoi. Great job GM team!
Milligan
Milligan (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年2月10日
Disco on floor above me. Music playing until 1.30am. The walls and windows were shaking.
Beautiful hotel and amazing staff. Close walking distance to everything. Would definitely stay again
Gilbert
Gilbert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月28日
Staff were very friendly and helpful ,nothing was too much trouble. Breakfast spoilt for choice, and meal in restaurant was good. Ideal location for getting around
Jennifer
Jennifer (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月28日
Amazing Staff, Amazing Service
Amazing Service. Hotel was exceptional. Vivian and the rest of the team at the hotel we're so helpful and couldn't do enough for us during our stay. When we visit Hanoi in the future, we will without any doubt be staying at the hotel again.
David
David (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月28日
SUKJEONG
SUKJEONG (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月26日
Birgitte
Birgitte (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月25日
Beautiful hotel
We loved our stay here. All the staff were super friendly and accomodating. Rooms were spacious and the bed was comfortable.
Gilbert
Gilbert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月25日
Fantastic hotel - staff are lovely
The hotel is a fantastic haven set amongst the bustle of Old Quarter. Quality hotel with lovely rooms and ambience, but above all else.... staff! They were all absolutely lovely and couldnt have been more warm, friendly and thoughtful during our stay.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月19日
Vivian is the best
The GM Premium is perfectly situated in the Old Quarter for walking to Train street, Hoa Lo Prison, multiple museums and parks.
The staff at GM was phenomenal. Vivian, our personal concierge, pointed out great places to visit and eat each day. We could not have enjoyed Hanoi this much without her.