THE WORST staffs for a 4 stars hotel, not helping at all. They said the shuttle are 15 mins around, we were standing outside for 40 mins until the shuttle for terminal 1 actually come.
Air conditioning in the room are just bad, we turned all the way up but it is still feel like heat.
Wifi is terrible as well.
For the room service the food is ok but we told the staff not to come in the room and he still got in for no reason.
Pool and the Gym are nothing like the picture.
The rate of the room is 200 euros but it is not able to pay with 500 euros. will definitely not be back to the hotel and even other Mercure hotels