We were notifed only two days before our trip that the water park was going to be closed so that was kind of a let down. The staff was friendly enough. The beds are not comfortable at all. The room was clean.
Stephanie
Stephanie (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 26 日
Draft price hike and pool closure
Booked our hotel last December for the draft. Chose the hotel based on the pool, because we were having a birthday celebration. We would have booked elsewhere for the same price months in advance before the draft if the pool is not available. We called a month before the draft to make sure there was no scheduled maintenance for the pool and we were told there was not. We called a week before the draft to make sure there was no scheduled maintenance on the pool and there was not. Two days later we received a call from the hotel telling us they were scheduled maintenance on the pool for the next few months. They asked if we wanted to cancel as we were paying draft prices, I pointed out that to get a hotel anywhere else would be more expensive than what we we had already paid at $500 a night. Again, they suggested we cancel if we didn’t want to pay draft prices. We checked and the prices for the hotel room were much higher than what we had originally paid. We ended up staying there, and were disappointed by the lack of breakfast items that were guaranteed in addition to the lack of pool. We even only had two out of the original five people scheduled to attend because the pool was closed. Overall, very disappointed with the lack of communication and the last-minute maintenance. Very disappointed because it seemed they wanted us to cancel so that they could have open rooms that they could then charge for higher prices. We will definitely not be back.
Callie
Callie (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 21 日
Everything was great except the little kid pool area water was uncomfortably cold.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 21 日
Laise
Laise (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 13 日
Lindsey
Lindsey (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 13 日
Booked a room for my family so we could go to the waterpark. waterpark was closed for renovations which are not mentioned on the listing or website. Room reeked of cigarettes even though it was labeled a non smoking room. Beds sucked, pillows were tiny and flat. Shampoo dispenser was completely empty had to use bar soap on hair. Room was just not clean. Would not recommend. Definitely wouldn’t book again.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 13 日
Not as advertised
The website says waterpark, pool and hot tub. Those are all being renovated and not available. We did receive a call at 10am the day of our reservation and we did take the offer of a fully refund. My son stayed there the night we were supposed to and was not called nor offered a refund. He said the breakfast was minimal and inadequate to be called a free breakfast. Waffles, toast and fruit. He was told the breakfast kitchen was also under renovation.
David
David (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 2 日
Booked this property online,was not informed that pools and no breakfast due to the construction..then get to the room climb in bed and the sheets were dirty.. they couldn't do anything because it was too late at nite. There was no water pressure and the water wasn't hot! Also my lamp on my side of the bed didnt work..Also they wouldn't allow me to get a refund,when i didnt get what i wanted according to my booking...
heather
heather (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 26 日
Ann
Ann (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 11 日
Very nice place to stay
Very relaxing weekend and the pool also has only guest hours from 8 to 10 love that.
Sabrina
Sabrina (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 6 日
Traveling from Ohio. Second time staying here. Like the pool area, perfect for my grandaughter to enjoy! Breakfast is always good. Had some rowdy neighbors, addressed with front desk and they did take care of it!
teresa
teresa (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 4 日
Excellent weekend stay with the kids! Reasonable prices, great waterpark, awesome breakfast, and most importantly CLEAN!!
Beds and linens are not the best though. We couldn’t have possibly handled another night.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 4 日
Tiffany
Tiffany (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 2 日
Used to be a nice stay
We paid for a room with a hot tub. Which is fine. The room was filthy. There was frosting on the walls and floors and in the sink. Obviously the room wasn’t cleaned before we arrived. They just changed the bedding.
jody
jody (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 24 日
Krysta
Krysta (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 23 日
Beds were a little lumpy but otherwise great.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 23 日
Closness to Fox Valley Mall
Lisa
Lisa (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 2 月 23 日
Madeline
Madeline (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 22 日
Kids pool water was freezing, wall paper in the bathroom was peeling, carpet was stained and out dated.
Heather
Heather (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 18 日
James
James (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 17 日
Kids pool was very cold water, however staff responded right away and began working on it. We were checking out so not sure whatxthe outcome will be, however we will definitely stay again! Great place for kids too!
Philip
Philip (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 17 日
Room was clean and tidy. Trouble with key cards not working and the pools were super cold. Otherwise super fun time and will go back again!