Staff are not friendly. Didnt inquire how we were doing that day, no small talk or recommendations for things to do in the town. Bathroom is full of mildew, sink is not clean, foundation from previous guest on toilet paper holder and bathtub stained with some black stuff on bottom. Thank goodness I brought my own pillows and blanket because who knows if they were changed. Air conditioning locked at 71 even though it reached almost 90 in the afternoon of our stay. So hot we couldnt sleep through the night. Tried to tell them and ask for partial refund due to us not sleeping and was met with attitude. Will not recommend this hotel to anyone, ever. So embarrassed i chose this for my partners 30th birthday stay. They must pay people to write the postive reviews online because i give this hotel a 1/10 and that is simply because of the river view.
Miranda
Miranda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 22 日
Very clean, amazing view of river and lovely accommodations outside by the river.
Katrina
Katrina (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 22 日
Holger
Holger (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 21 日
Enjoyed another stay at the Gatlinburg River Inn
We stayed at this hotel in May and again in September. It’s not a fancy hotel, but we don’t look for fancy. Location is perfect as you can easily walk into downtown Gatlinburg and catch the free trolley right across from the hotel. We loved sitting along the river by the fire pits enjoying cocktails and planning our evening. The balconies don’t have tables, but we remembered that and brought our own collapsible table with us on this trip. The rooms (at least the two rooms we have stayed in) don’t have closets, but we didn’t have things to hang up so it didn’t matter to us. Good bang for your buck.
Carolyn
Carolyn (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 21 日
Anthony
Anthony (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 15 日
New rooms make this place better.
It’s a 15 or 25 minute walk to the Main Street, which is nice because there is less noise here. The hotel itself looks dated but my room was recently remodeled and looked and felt nice/comfortable. Covered parking was a bonus. The river view is alright; alright because the river itself is alright. Price was very affordable.
Jake
Jake (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 14 日
james
james (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 13 日
Great time in Gatlinburg!
Stay was great! Room needs a few small repairs!
Dwight
Dwight (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 12 日
George
George (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 12 日
Luis
Luis (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 11 日
Helena
Helena (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 10 日
AMAZING GEM OF A PLACE!!
Such a gem of a place! I love the lights by the water with the fire pits, hammocks, and picnic tables! So magical! Our room was clean, bed was comfortable, and we had a darling fireplace in our room! The staff was so kind and friendly. We loved this place so much that we are already planning a trip back! The free breakfast was great too!
Stephen
Stephen (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 8 日
Good memories made.
Was a quiet place. Pleasant staff.
Theresa
Theresa (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 7 日
. Yes I do it again
I would highly recommend it to anyone, great location, great staff, and we love the balcony and fireplace
Frances
Frances (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 5 日
brian
brian (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 5 日
Relaxing Family stay.
Such a beautiful area. While an older property it has so much to offer.
The river view balcony is absolutely beautiful, trolley stop right outside the gates, mountain coaster, gas station, liquor store & hill Billy golf across the street. You’re .5 mile away from all the main shopping. However, the free trolley will take you to where you need to go. If you’re lucky your will get Ruthie the trolley lady, she’s the best if you have kids! Sing alongs while riding through the mountains.
The pool area needs an upgrade and I’d love to see pancakes instead of waffles, oh the toaster needs upgrading. Last two things. The housekeeping is amazing they made my son’s bed even folded his cozy blanket. The man that works evening helped make a fire for us with anything he could find. He sure needs a raise! He chopped up wood himself and even made kindle since it’s been raining all week.
Definitely worth the stay.
Julia
Julia (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 3 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 2 日
melissa
melissa (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 1 日
Too Expensive for What you Get
Rooms need to be updated. Floor was peeling in several places. No iron and ironing board. Would like to see a shower in the rooms. The staff was very friendly and helpful (except for the lady doing the breakfast area).
Sandra
Sandra (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 1 日
Stacy
Stacy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 30 日
Nice stay
Convenient location. Cool bear lives in the woods nearby comes by to say "hi." Nice creek overlook.