Location is good but the hotel itself is not 4 star. Cleanliness issues and the bathrooms are leaking.
Sujay
4 晚家庭旅程
8/10
It was average, staff was super helpful and friendly but the lift situation was not good, only 2 lifts and one was not working one day created big chaos. The toilet had a couple of things broken, cupboard door and the shower door was not closing
真實旅客
2 晚行程
10/10
The hotel is nice. The staff was very welcoming and friendly.
Carla
1 晚行程
10/10
We had Tamia assisted us at front desk! She was friendly and kind, make good suggestions for places. Also Ivan the bellman is wonderful, he transported our luggages to two streets down due to road closure. Very nice people.
Judie
2 晚家庭旅程
10/10
真實旅客
4 晚家庭旅程
10/10
It was great. The location was perfect. The staff was great.
Honorine
3 晚友伴旅程
6/10
Patrick
5 晚行程
8/10
Great front of house and back of house staff. The restaurant was disappointing. It’s unfortunate that they only have two elevators.
Ric
3 晚行程
8/10
Ekaterina
2 晚行程
8/10
Bon séjour. Chambre grande. Un peu mal insonorisé.
Caroline
4 晚行程
6/10
The rooms are small with limited space but have the basic essentials. The location is perfect though. There is a good Italian restaurant in the hotel but no room service. All in all it’s pricey for the comforts you get but worth it because of the location.
真實旅客
3 晚家庭旅程
10/10
Melissa
3 晚行程
8/10
Jeffrey
2 晚行程
10/10
Everything was just perfect.
Vikram
2 晚行程
10/10
The front desk staff was phenomenal!
Lolita
2 晚家庭旅程
8/10
There are two elevators to get guests to their rooms and to the restaurant, etc. One broke down the morning just before we arrived - so there was a queue in the lobby to get upstairs for the first two days of the four days we stayed there. And a sign papered to the wall in the one-working elevator said no more than eight allowed in it. That was much less than ideal. A staff member said it had happened before.
The staff at the front desk were friendly and greeted us whenever we entered the building (it’s a small lobby - you have to walk past them to get to the elevator!). But the doorman never greeted us and never tried to open the door for us. Not sure why…?