Unfortunately we have identified a bed bug in the room which had caused a lot of stress. Wished it was a better stay.
真實旅客
1 晚家庭旅程
10/10
Rickey
1 晚行程
6/10
Rachele
1 晚行程
8/10
Jesse
3 晚行程
2/10
Elizabeth
2 晚家庭旅程
6/10
After departing the East Coast at 0400am traveling thru multiple airports to OKC and renting a car and driving to Lawton for a funeral. We arrived around 1:00 totally exhausted . I was told matter of factly......if I want to check in before 3:00 you must pay another 25.00 dollars. I have traveled all over the US and internationally and have never been told the room is ready but you can't have it for another 2 hours. Also went to check the ATM.....10.00 service fee ----- never stay there again. Crazy.
Charles
2 晚家庭旅程
6/10
First room t.v. didnt work,so many stains on ceiling and floors, bed squeaks so much it was funny. Elevator was not working properly most of our stay. Would have been good if website told us they were doing renovation, would not book again untill complete.
But the breakfast and coffee was wonderful.
真實旅客
3 晚行程
10/10
Erin
1 晚家庭旅程
10/10
Amazing
Joseph
2 晚商務旅程
6/10
Patricia
3 晚家庭旅程
8/10
Oliver
2 晚行程
8/10
Alex
1 晚行程
8/10
Efrain
3 晚家庭旅程
8/10
A dirty towel was left hanging on bathroom door from previous patrons. Checking was very easy and staff was friendly.
真實旅客
1 晚家庭旅程
10/10
真實旅客
1 晚家庭旅程
4/10
The bed is horrible very uncomfortable. Pillows very uncomfortable as well. The ceiling looks like it could leak at any time. The coffee table is cracked. The water is not very hot at all. After a long day on road it would be nice to be able to
Come to a room that is comfortable to stay in. The hot tub and pool look very dirty. I thought with a Hilton name it would have the Hilton standards. It doesn’t.
Russell Van
1 晚行程
10/10
It was very nice and the pool and hot tub were superb
Kyle
2 晚行程
10/10
Marsha
1 晚家庭旅程
2/10
There was a water pipe burst. The entire lobby was flooded and alarms going off in the rooms. Water was not hot. There were fans blowing in the lobby the entire stay that were loud trying to dry the lobby flooring. Absolutely horrible stay!!!! I'll be requesting a refund.
Matthew
4 晚家庭旅程
8/10
The staff was friendly and professional. The hotel was clean and comfortable. Definitely need updating. But all in all, very nice. Lawton Area is horrible. Plan on nothing to do off post.
Dina
3 晚家庭旅程
10/10
Staff are very down to earth and friendly.
Marybeth
1 晚浪漫旅程
2/10
Attending a family member funeral in Lawton OK. Reservation made through Hotels.com. Hampton did NOT have my reservation but did show that someone had checked in under my reservation. My room for 3 days was paid through Hotels.com. There were NO ROOMS left AVAILABLE. Found out the next am that this was the checkin girls error. This all could have been avoided. I paid for these reservations through Hotels.com which are non-refundable. I paid again at another hotel because of Hampton mess up. Hampton Inn - Lawton, OK needs to re-pay me for my reserved stay!!! I would appreciate a reply.
Patricia
3 晚行程
10/10
Justo ahora se revento la tuberia del agua en la recepcion y se está inundando. En espera de los bomberos
maria
1 晚家庭旅程
4/10
Needs Maintenance the room had lights that didn’t work or had to warm up before they would light up. The charging station was worn out if you plugged something in to it it fit loose seemed like a possible fire hazard. The room had drywall mud that wasn’t sanded or even painted on the walls. The shower doors were almost falling apart. Then the morning I woke up there was no water due to a water brake I wasn’t offered bottled water or compensation or any kind of extras I washed with makeup wipes !!