Portsmouth, NH (PSM-Portsmouth Intl.) - 12 min drive
Sanford, ME (SFM-Sanford Seacoast Regional) - 35 min drive
Manchester-Boston Regional Airport (MHT) - 51 min drive
Dover Transportation Center - 17 min drive
Durham Station - 20 min drive
Exeter Station - 22 min drive
Restaurants
Thirsty Moose Taphouse - 4 min walk
The Works Bakery Cafe - 4 min walk
Starbucks - 5 min walk
Row 34 - 2 min walk
The Wilder - 2 min walk
About this property
Hilton Garden Inn Portsmouth Downtown
Hilton Garden Inn Portsmouth Downtown offers a fantastic location, putting you just steps from Market Square. Guests can visit the fitness center for a workout or grab a bite to eat at The Great American Grill, which serves breakfast and dinner. A bar/lounge and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff and location.
Languages
English
At a glance
Hotel size
131 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite valet parking (USD 40 per night; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Shopping
Whale-watching nearby
Working away
24-hour business center
Meeting rooms
Conference space (1496 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Built in 2006
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
Fitness center
Banquet hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
MP3 docking station
LCD television
Premium digital channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Premium bedding
Free crib/infant bed
Free rollaway/extra bed
Freshen up
Shared bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
The Great American Grill - This restaurant serves breakfast and dinner.
The Pavilion Lounge - This bar serves dinner only. Open select days.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Parking
Valet parking costs USD 40 per night with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Hilton Garden Inn Hotel Portsmouth/Downtown
Hilton Garden Inn Portsmouth/Downtown
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth
Hilton Portsmouth
Portsmouth Hilton Garden Inn
Hilton Garden Inn Portsmouth Downtown Hotel
Hilton Portsmouth Portsmouth
Hilton Garden Inn Portsmouth Downtown Hotel
Hilton Garden Inn Portsmouth Downtown Portsmouth
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth
Frequently asked questions
Does Hilton Garden Inn Portsmouth Downtown offer free cancellation for a full refund?
Yes, Hilton Garden Inn Portsmouth Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hilton Garden Inn Portsmouth Downtown?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Portsmouth Downtown?
Yes. Valet parking costs USD 40 per night.
What are the check-in and check-out times at Hilton Garden Inn Portsmouth Downtown?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hilton Garden Inn Portsmouth Downtown?
No, this hotel doesn't have a casino, but Hampton Beach Casino (21-min drive) and Ocean Gaming Casino (22-min drive) are both nearby.
What is there to do at Hilton Garden Inn Portsmouth Downtown and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hilton Garden Inn Portsmouth Downtown?
Yes, there's an onsite restaurant, The Great American Grill.
What's the area around Hilton Garden Inn Portsmouth Downtown like?
Hilton Garden Inn Portsmouth Downtown is in Downtown, a short 1-minute walk from Market Square and 4 minutes' walk from Portsmouth Brewery. The local area is considered walkable as well as being good for shopping.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 21, 2024
Nice
Nice facility
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 15, 2024
Really nice hotel but some issues
I really like the hotel a lot, but there was some construction in the hotel going on around 6:30 in the morning, hammering, and I couldn’t understand why that would be happening so early. I am a musician and came up from New York to do a performance in Portsmouth at the Press room and certainly was not ready to be woken up at 6:30 AM, so that wasn’t so good. Also, I thought $40 to park was excessive and the meters near the hotel were broken so that’s not your fault but that was a problem and the pillows were not comfortable at all but other than that I love the hotel. It’s really nice.
Laurence
Laurence, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 15, 2024
Great Stay
Hotel undergoing renovations so some different areas able.
Joseph
Joseph, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 15, 2024
Curtains were ripped but otherwise great room!
Debra
Debra, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
krista
krista, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 11, 2024
Shawn
Shawn, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 8, 2024
Great location, but...
If you're looking to stay in the heart of downtown Portsmouth, this hotel's location can't be beat. Our family's room was comfortable, but we were disappointed to find that during our stay both the swimming pool and hot tub were closed, as was one of the stairways. Our toilet clogged up within 12 hours of arrival, and we couldn't get any of the TV channels to work -- even after the front desk sent a technician to our room.
Verified traveler
1-night family trip
Verified Hotels.com guest review
2/10 Poor
Nov 3, 2024
Not clean
Our room wasn’t clean- the tub had black around the edges, stains on the carpet, and the sheets were stained with black marks. It was obvious dogs had stayed there. We did not have any pets.
Sara Erica
Sara Erica, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 29, 2024
Pool always broken in 6 visits in 3 years
We some to this city a few times per year for events we work at or attend. Have been coming to this hotel because of the convenient location, and because we are usually sore and exhausted after the events, because the site listing shows a hot tub and pool.
In the last 3 years, we have been here about half a dozen times. EVERY time the pool and spa have been closed for maintenance. I’m now convinced that they never have it in service at all, because an 8x11 piece of printer paper and cellophane tape is less expensive than actually performing said maintenance.
Every year we say “can’t still be closed… let’s try again”. Nope.
Jeffrey
Jeffrey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Rod
Rod, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 18, 2024
Nice room for Girl’s Trip
The room was nice and spacious. The room was clean and comfortable.
There was just some shabbiness to it.
The curtain shears on the window were in tatters and the bed coverlets (we had 2 queen beds) had snags all over them.
Pam
Pam, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Oct 12, 2024
Paula
Paula, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 7, 2024
Rene
Rene, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 28, 2024
Livi
Livi, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 17, 2024
Julie
Julie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
Nathan
Nathan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 5, 2024
Laurie
Laurie, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 29, 2024
Great property in a convenient area that is within walking distance to waterfront, restaurants, and shopping. This was not my first stay at Hilton Gardens in Portsmouth and it won't be my last. :)
Stephanie
Stephanie, 1-night romance trip
Verified Expedia guest review
6/10 Good
Aug 27, 2024
Bed was uncomfortable. Ice machine was broken jacuzzi didn’t work. Room needs major updates fridge was frozen up inside and barely kept anything cold. Tv remote battery was held in by black electrical tape.
Jason
Jason, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 27, 2024
Great with 2 kids! Great location and they loved the indoor pool.
Caitlin
Caitlin, 1-night family trip
Verified Expedia guest review
2/10 Poor
Aug 25, 2024
I liked it was downtown but poor crap hotel for the money
Amanda
Amanda, 2-night family trip
Verified Expedia guest review
6/10 Good
Aug 23, 2024
The staff was really accommodating and nice all, but the maintenance guy that was fixing the pool. We went to the pool in the morning and there was a sign that says the hot tub was out of service. We were going in the pool and the guy screamed at us. the pool is closed, there was no sign saying the pool was closed Restaurant was OK, For breakfast but for the amount of money we paid we could’ve had real scrambled eggs and milk on the table for coffee.
Kirsten
Kirsten, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
Aug 23, 2024
Great location and everything is walkable. Nice pool and hot tub.
Parking is $40 a day which seems steep on top of the room charge.
Bill
Bill, 2-night trip
Verified Expedia guest review
2/10 Poor
Aug 22, 2024
Disappointed
The room was below par. When I booked , I was not informed that the room was a handicapped room therefore it did not have a tub. They did not even provide towels for bathing. The curtains looking outdoors were ripped. The toilet back flushed constantly. The hotel staff couldn’t do anything with the rate because I booked through you. I would not go this route again.