Best Western Crystal Palace Hotel

4.0 star property
Hotel with bar/lounge, near Egyptian Museum

Choose dates to view prices

Best Western Crystal Palace Hotel is nestled near the historic Piazza San Carlo and Egyptian Museum Torino. Stay connected with in-room WiFi, enjoy a drink at the bar, or explore nearby Allianz Stadium. The helpful staff has left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Parking available
  • Gym
  • Non-smoking
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Health club
  • Self parking
  • Bar/lounge
  • Room service
  • 24-hour business center
  • 24-hour front desk
  • Snack bar/deli
  • Laundry service
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
$110 nightly
The total price is $129
Dec 9 - Dec 10
Total with taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Hair dryer
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Down comforter
Hypo-allergenic bedding available
Bidet
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Hair dryer
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Down comforter
Hypo-allergenic bedding available
Bidet
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Hair dryer
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Down comforter
Hypo-allergenic bedding available
Bidet
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Hair dryer
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Down comforter
Hypo-allergenic bedding available
Bidet
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Standard Room, Multiple Beds

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Hair dryer
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Down comforter
Hypo-allergenic bedding available
Bidet
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Hair dryer
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Down comforter
Hypo-allergenic bedding available
Bidet
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Via Nizza, 11, Turin, TO, 10125

What's nearby

  • Via Roma - 5 min walk - 0.4 km
  • Piazza San Carlo - 11 min walk - 1.0 km
  • Egyptian Museum - 13 min walk - 1.1 km
  • Turin Royal Palace - 19 min walk - 1.6 km
  • Mole Antonelliana - 7 min drive - 1.8 km

Getting around

  • Turin International Airport (TRN) - 26 min drive
  • Turin Porta Nuova Station - 4 min walk
  • Turin (TPY-Porta Nuova Rail Station) - 4 min walk
  • Turin (ITT-Porta Susa Rail Station) - 25 min walk
  • Porta Nuova Station - 4 min walk
  • Marconi Station - 5 min walk
  • Re Umberto Station - 9 min walk

Restaurants

  • Old Wild West
  • ‪Sol Levante Fusion - ‬2 min walk
  • ‪Greek Food Lab - ‬2 min walk
  • ‪Rossopomodoro - ‬1 min walk
  • Ristorante Urbani

About this property

Best Western Crystal Palace Hotel

Best Western Crystal Palace Hotel offers a great location, putting you within a 15-minute walk of Egyptian Museum and Susa Valley. You can visit the health club for a workout or unwind with a drink at the bar/lounge. Also, Allianz Stadium and Mole Antonelliana are within a short drive. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Porta Nuova Station is 4 minutes and Marconi Station is 5 minutes.

At a glance

DONE

Hotel size

    • 60 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets stay free
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (EUR 20 per night)
    • Offsite parking within 328 ft (EUR 25 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Television in common areas
  • Health club

Accessibility

  • Elevator
  • Elevator door width (inches): 28

Room amenities

Be entertained

  • 30-inch TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Soundproofed rooms
  • Travel crib
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.70 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 10 for children

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Uncovered self parking costs EUR 20 per night
  • Parking is available nearby and costs EUR 25 per day (328 ft away)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard, Barclaycard
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Also known as

Crystal Torino
Mercure Palace
Mercure Torino Crystal Palace
Mercure Torino Crystal Palace Hotel
Mercure Torino Crystal Palace Hotel Turin
Mercure Torino Crystal Palace Turin
Torino Palace
Mercure Hotel Turin
Best Western Crystal Palace Hotel Turin
Best Western Crystal Palace Turin
Best Western Crystal Palace
Best Crystal Hotel Turin
Best Western Crystal Palace Hotel Hotel
Best Western Crystal Palace Hotel Turin
Best Western Crystal Palace Hotel Hotel Turin

Frequently asked questions

Are pets allowed at Best Western Crystal Palace Hotel?

Yes, pets stay free.

Is parking offered on site at Best Western Crystal Palace Hotel?

Yes. Self parking costs EUR 20 per night.

What are the check-in and check-out times at Best Western Crystal Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in are available.

What is there to do at Best Western Crystal Palace Hotel and nearby?

Maintain your daily exercise routine at the health club.

What's the area around Best Western Crystal Palace Hotel like?

Best Western Crystal Palace Hotel is in San Salvario, a short 4-minute walk from Porta Nuova Station and 12 minutes' walk from Egyptian Museum.

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Reviews

Best Western Crystal Palace Hotel Reviews

8.6

Excellent

9.0

Cleanliness

7.6

Location

8.8

Staff & service

8.0

Eco-friendliness

8.6

Property conditions & facilities

What guests liked

  • Breakfast was great, varied, and offered at a good price. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Breakfast
Service staff
Train station
Location
Bathroom
Towns
Children

Reviews

8/10 Very good

Nice hotel with American Standards
VIVIANA, 3-night trip

10/10 Exceptional

Big room, right by the train station, friendly staff, very clean. Top notch European hotel!!
Liang, 1-night trip

10/10 Exceptional

Great room. Breakfast was great. Friendly staff. Walking distance to great shopping and sights
Alex, 1-night trip

8/10 Very good

MOre security in via Nizza!
STANKO, 2-night trip

6/10 Good

They charge us 10€ extra for 1h of parking
Amanda, 2-night trip

10/10 Exceptional

Nice hotel situated at the train station

If you're way in and out of Torino is by train, then you can't possibly be situated any closer to the station, which is very convenient. The train station is well situated in town, just at the southern tip of most of the interesting neighborhoods to visit, so you're not compromising location too much by being so close to the station. Hotel is nice, good rooms, good air conditioning. At night, the area just immediately around the hotel isn't the nicest, but it's fine and it takes just a minute to get away from there.
Yves, 1-night trip

10/10 Exceptional

Property and staff was outstanding, very clean. my rooms wi-fi was pretty much not existent since i was the last room of the hallway(314) which was a real bummer. other than that some shady characters like to hang out within the street of the hotel next to the terminal, but had 0 issues.

8/10 Very good

Jeg var afsted med min mor, og jeg må sige at nærmest alt fungerede som forventet. Værelset var stort som lovet, beliggenheden var glimrende, personalet var yderst venlige , hjælpsomme og halvdelen talte et udemærket og forståeligt engelsk. Udvalget til morgenbuffeten var ikke stort, men kvaliteten var fin og der var det man forventer der skal være på et 4* hotel. Der var en lille smule for varmt på værelset, selv om der var slukket for varmen og aircondition var lukket ned for sæsonen. Jeg kommer fra Danmark, og er vant til lidt køligere klima. Jeg tror de fleste fra sydligere lande, vil være godt tilfredse med temperaturen på værelset. Hotellet var meget rent, og den daglige rengøring på værelset var helt i top. Hotellets elevator var ikke verdens største eller hurtigste, men nu er vi ude i virkelig marginale små "fejl". Jeg vil klart anbefale dette hotel. Kvaliteten ift. prisen er helt i top
Lars Due, 4-night trip

8/10 Very good

Bom hotel é perto da estação de trem.
Patricia C, 1-night trip

10/10 Exceptional

Superbe hôtel bien situé

Hôtel idéalement situé à proximité du centre historique et de la gare. Propreté irréprochable, amabilité de l'équipe, excellent petit déjeuner, très bonne literie. Ce sera désormais notre hôtel quand nous viendrons à Turin. Merci à tous pour votre gentillesse et sympathie.
Franck, 4-night trip

8/10 Very good

Muy bien ubicado, solo que el baño estaba mal lavado, estaba impregnado a orina.
2-night trip

4/10 Fair

I told reception several times the air conditioning did not work and no one did a thing about it. Even after they had told me they addressed it.
Michael, 1-night trip

10/10 Exceptional

Posizione centralissima, attaccata alla stazione. Camera stupenda e pulita. Torneremo di sicuro.
Giulia, 1-night trip

8/10 Very good

Good location, convenient for train trip.
TAIZO, 1-night trip

8/10 Very good

Ottima posizione

Posizione vicinissima alla stazione. Personale gentile e disponibile. Camera pulita e letti comodi. Bagno grande.
vincenzo, 2-night trip

8/10 Very good

Near the train station
Felino, 2-night trip

10/10 Exceptional

Is a good place to stay
Milton, 2-night trip

10/10 Exceptional

Ottimo soggiorno al NH Collection Antwerp Centre! La posizione è perfetta, a pochi passi dalla stazione e vicina al centro città, ideale sia per chi viaggia per lavoro sia per turismo. La camera era moderna, spaziosa e ben insonorizzata, garantendo un sonno tranquillo nonostante la vicinanza ai punti nevralgici della città. La colazione è abbondante e molto varia, con un’ottima scelta tra dolce e salato, il tutto in un ambiente piacevole e curato. Il personale si è dimostrato sempre gentile e disponibile, pronto a rispondere con professionalità a ogni esigenza. Una scelta davvero azzeccata per un soggiorno confortevole ad Anversa!
STEFANO, 3-night trip

2/10 Poor

Air conditioning kept shutting off, smoking inside the hotel, gym didn’t open until 8am, and housekeeper refusing to leave my room and insisted it was the wrong room.
Kim, 4-night trip

10/10 Exceptional

Excellent location, very clean, good breakfast, very good customer service
Ana, 2-night trip

10/10 Exceptional

Excellent hotel. We had 2 queen beds and a balcony. Our room was gorgeous. High ceilings, balcony, very large bathroom. So comfortable here. All staff at the front desk were helpful and friendly. We were able to store our luggage after check out. This is an amazing location literally a walk across the street to Porta Nuova. So convenient, with easy walking to everything. Such great restaurants in the area. We loved our time in Torino. Thank you so much.
Leslie, 3-night trip

10/10 Exceptional

Buen tamaño de habitacion a unos pasos de la estacion de metro
Rogelio, 1-night trip

10/10 Exceptional

Perfeita
3-night trip

10/10 Exceptional

Bonjour, Nous avons été très bien reçus a la réception très aimable et enthousiaste. Au petit déjeuner excellent, le personnel souriant et très aimable et serviable, vraiment merci. Si je peux vous demander, au déjeuner j'ai bus de l'eau en bouteille en verre frissante ,excellente le nom de la marque et ou je peux l'acheter. Je vous remercie de votre retour et à bientôt. Mes salutations . E.m.n. Clément Guerreiro Serra
MARIA, 1-night trip

10/10 Exceptional

The hotel is in great location near porta nuova train station and the receptionist are very helpfull
Robert, 2-night trip