Bad experience!Charge extra fee before you know it
If you don't want to be charged an extra fee without knowing it, stay away from this hotel!
Very normal facility and not a big room. I don't think it's worth 4.5 stars.
This hotel is very far away from the city center, which takes you at least 30-40 minutes.
They charge you for the drinking water, which is usually FOR FREE in other hotels!
I had a very bad experience in Mercure and never choose this brand again.
Jo
Jo (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025年2月1日
Good for an overnight stay
On an overnight trip for a concert, I booked three rooms and one of them got ‘lost’ in the system. The check in staff member was so helpful and diligently worked away to find our missing booking with a smile and great sense of humor.
The room was basic and the beds slide too easily resulting in one of the kids getting a massive bruise on his shin.
The shower was great and toiletries freshly stocked and smelt nice.
The pool was great for the kids in the morning and the staff around were all lovely.
Sharon
Sharon (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月23日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025年1月22日
Ganga
Ganga (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
Cassandra
Cassandra (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月17日
Cassandra
Cassandra (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月11日
Cassandra
Cassandra (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月10日
Cassandra
Cassandra (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月8日
The room did not meet the description of the list or photos, there were no table/chairs or couch in the room, and upon asking we were advised that they no longer provide that. Photos and listings should have been updated then. Dirty cups and utensils were not cleaned when room was serviced.
Afrin
Afrin (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Gurjeet
Gurjeet (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月8日
Air condition is not working well. Breakfast didn’t taste good as bacon all over cook and hard and omlette full of oil
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Kenei
Kenei (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月1日
Quite disappointing
Very tired and in need of TLC
Musty smell
Good location
Served its purpose however very disappointing
Restaurant was not open on a Saturday night
Peter
Peter (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Friendly staff
annalise
annalise (2 晚行程)
Wotif 真實旅客評價
2/10 欠佳
2024年11月11日
Dirty not worth the price
Felt like a 2star hotel mould in the bathroom towel was dirty
Anushri
Anushri (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月10日
Paul
Paul (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年11月10日
A very tired hotel needing upgrading.
Odette
Odette (1 晚行程)
Wotif 真實旅客評價
10/10 完美
2024年11月7日
Jenny
Jenny (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月3日
Sukritta
Sukritta (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月24日
Glen
Glen (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月23日
The restaurant was great, however we woke to find bed bugs in our room.
Matika
Matika (1 晚家庭旅程)
Lastminute 真實旅客評價
6/10 不錯
2024年10月23日
Rooms spacious. Good for families.
Bathrooms very old, mould on tiles and shower curtain very bad.
Had requested and confirmed direct with property x3 rooms side by side, however on checkin all rooms on separate floors.