It's our first visit to Siem Reap and our stay in Royal Angkor Resort has become part of the wonderful memory of our honeymoon trip.
Let me try my best to keep it short. The staff is very friendly and helpful. While English is not my mother-tongue, I found no difficulties communicating with the staff in English. We have stayed for 5 nights, and throughout our stay the room has been kept in very clean condition, except that one night when we returned to the room and found the door to the balcony was left opened. But it only happened once during our stay, so it's a just a minor and forgivable mistake.
Before our trip I had learnt from internet sources that insufficient hot shower is a common issue among Siem Reap's hotel. But I found nothing like that in Royal Angkor Resort during our stay.
If I have to point out one thing that I don't like about the hotel, that must be the insects~! I enjoyed the view of our private balcony so much, but I didn't stayed there as much as I desired because there are too many insects in outdoor area. But to be fair, I know it's a national-wide issue instead of the hotel's.
Finally, I appreciate it so much that the hotel had presented me with a birthday surprise even I haven't mentioned it at all -- it must be that they are smart enough to notice it from my passport. This sort of attention to details really touches me.
What the hotel has delivered exceed my expectation. I would like to write more but this site doesn't allow me to be lengthy.