4/10
Very disappointed upon arrival sign said pool closed for Maintence. Said it had been down two weeks. After paying find there is no breakfast only coffee. Carpet very worn and badly needed remodeling. Air conditioner finally cooled room at midnight. We had car trouble on trip was reason for unexpected stay. I informed at checkin I have non mobile, non verbal daughter with multiple diagnosis who has small service dog. Upon handing me the keys I was pointed to the stairs! I never thought to ask! We carried her up the stairs and back down! Upon looking for vending machines both were out of order. We are choice privileges members and travel often. Very dissatisfied!! Ice machine did work!
Cynthia
1 晚家庭旅程