Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar

Family-friendly hotel with spa, near Europa-Park

Choose dates to view prices

Where to?

Dates

November 2025

13

December 2025

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Amidst the Rulantica's natural beauty, Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar offers a haven for families. Savor a free breakfast buffet on the sun-kissed terrace or unwind at the spa with rejuvenating treatments like massages and manicures. Cycling enthusiasts will love exploring nearby Taubergießen Nature Reserve while kids enjoy time in the children’s pool.

Wonderful

Popular amenities

Electric vehicle charging point
Spa
Pool
Airport transfer
Gym
Bar

Main amenities (12)

Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Health club
Steam room
Children's pool
Coffee shop/cafe
In-room childcare
Business center
Airport shuttle
Train station pick-up service
Terrace

For families (6)

Babysitting (surcharge)
Children's pool
Playground on site
Television
Terrace
Daily housekeeping

Why we love this property

Spa retreat paradise

The full-service spa offers aromatherapy, body treatments, and soothing massages. A health club, fitness room, and steam room complete this wellness haven.

Culinary delights galore

This hotel boasts a restaurant, cafe, and bar for discerning palates. Mornings start strong with a complimentary buffet breakfast.

Work and wellness mix

This hotel combines a full business center with spa indulgences. Productive meetings flow into aromatherapy sessions and body treatments.

Room options

Check availability for these dates

Tonight

Nov 13 - Nov 14

Tomorrow

Nov 14 - Nov 15

All rooms

1 bed

2 beds

Showing 4 of 4 rooms

Hotel room C

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Hair dryer

Private bathroom

Shower/tub combination

Satellite channels

Daily housekeeping

280 sq ft
Sleeps 3
1 Double Bed and 1 Twin Bed

Hotel room B

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Hair dryer

Private bathroom

Shower/tub combination

Satellite channels

Daily housekeeping

280 sq ft
Sleeps 2
1 Twin Bunk Bed

Hotel room A

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Hair dryer

Private bathroom

Shower/tub combination

Satellite channels

Daily housekeeping

280 sq ft
Sleeps 1
1 Double Bed

Hotel room D

Exceptional

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Hair dryer

Private bathroom

Shower/tub combination

Satellite channels

Daily housekeeping

280 sq ft
Sleeps 4
1 Double Bed and 1 Twin Bunk Bed

Similar properties

Indoor pool, seasonal outdoor pool, sun loungers

Pool
Free breakfast
Spa
Airport transfer

$330 nightly

Nov 16 - Nov 17

Total with taxes and fees

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About the neighborhood

Europa-Park-Strasse 4/6, Rust, BW, 77977

What's nearby

Europa-Park - 14 min walk - 1.2 km
Rulantica - 19 min walk - 1.6 km
Taubergießen Nature Reserve - 20 min walk - 1.7 km
Europa-Park Golfclub Breisgau - 6 min drive - 7.1 km
Naturschutzgebiet Taubergiessen - 6 min drive - 7.8 km

Getting around

Strasbourg (SXB-Strasbourg Intl.) - 53 min drive
EuroAirport Airport (BSL) - 65 min drive
Ringsheim/Europa-Park Station - 6 min drive
Herbolzheim (Breisgau) Station - 7 min drive
Orschweier Station - 8 min drive
Airport shuttle (surcharge)
Train station pick-up (surcharge)

Restaurants

‪Food Loop - ‬8 min walk
‪Bar El Circo - ‬1 min walk
‪Spirit of St. Louis Bar - ‬5 min walk
‪Adventure Food Station - ‬7 min walk
‪The Three Piglets - ‬8 min walk

About this property

Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar

Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar puts you just a 5-minute drive from Europa-Park and Rulantica. Guests can visit the spa to indulge in massages, aromatherapy, or hydrotherapy, and Castillo serves dinner. Other highlights include a bar/lounge, a health club, and a fitness center.

At a glance

Hotel size

- 120 rooms
- Arranged over 9 floors

Arriving/Leaving

- Check-in start time: 3:30 PM; Check-in end time: midnight
- Express check-out available
- Late check-in subject to availability
- Check-out time is 11 AM
- Contactless check-out available

Special check-in instructions

- This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- The check-in location differs from the property location; go to: [Hotel El Andaluz, Europa-Park-Straße 4+6, 77977 Rust]
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
- If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
- Europa-Park is closed from December 24-25, 2025, and from January 19-March 27, 2026. Rulantica water park is closed from November 17-27 and from December 24-25, 2025.
- Tickets valid for a one-day visit to Rulantica water park must be purchased in advance by calling the Europa-Park hotels directly. Tickets cannot be purchased online.
- Entry to Europa-Park is limited and tickets must be purchased in advance by calling the Europa-Park hotels directly. Tickets cannot be purchased online.
- Shuttle service to partner hotels and the Europa-Park entrance is provided.

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required

Children

- Babysitting*

Pets

- Pets allowed*
- Service animals welcome
- Restrictions apply*

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free onsite self parking
- Wheelchair-accessible parking on site
- Electric vehicle charging point on site

Transfers

- Airport shuttle on request (available 24 hours)*
- Train station pick-up available 24 hours*

Other information

- Designated smoking areas

Property amenities

Food and drink

Free buffet breakfast
Restaurant
Bar/lounge
Coffee shop

Traveling with children

Children's pool
Playground
Childcare in room (surcharge)

What to do

Shopping
Use of nearby fitness center
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Downhill skiing nearby
Scooter/moped rentals nearby
Snowboarding nearby

Working away

Business center
Meeting room
Conference space

Services

24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Bicycle rentals

Facilities

1 building/tower
Built in 1999
ATM/banking
Safe-deposit box at front desk
Terrace
Health club
Arcade/game room
Full-service spa
Steam room
Lockers available
Banquet hall

Accessibility

Elevator
Wheelchair-accessible parking
Accessible airport shuttle
Accessible train station shuttle

Room amenities

Be entertained

Flat-screen television
Satellite TV channels

Home comfort

Air conditioning

Sleep well

Hypo-allergenic bedding
Bed sheets provided

Freshen up

Hair dryer
Towels

Stay connected

Desk
Free WiFi
Phone

More

Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Castillo - This buffet restaurant serves dinner only.

Buena Visa Club - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the city: EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

Optional extras

Airport shuttle service is offered for an extra charge of EUR 230.00 per vehicle (one-way, maximum occupancy 7)
Train station pick-up service is offered for an extra charge

Children & extra beds

In-room babysitting is available for an extra charge
Cribs/infant beds are available for EUR 18.00 per night

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of EUR 13.00 per pet, per night

Pool, spa, & gym (if applicable)

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Also known as

Castillo Alcazar

Castillo Europa-Park

Europa-Park Castillo

Europa-Park Erlebnis-Resort Castillo Alcazar

Europa-Park Erlebnis-Resort Castillo Alcazar Rust

Europa-Park Erlebnis-Resort Hotel Castillo Alcazar

Europa-Park Erlebnis-Resort Hotel Castillo Alcazar Rust

Hotel Alcazar Europa-Park

Hotel Castillo Alcazar

Hotel Castillo Alcazar Europa-Park

Frequently asked questions

Does Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar offer free cancellation for a full refund?

Yes, Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar?

Yes, there's a children's pool.

Are pets allowed at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar?

Yes, pets are welcome. There's a charge of EUR 13.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar?

Yes, an airport shuttle is available. The charge is EUR 230.00 per vehicle one-way.

What are the check-in and check-out times at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar?

Check-in start time: 3:30 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar and nearby?

During the winter, enjoy fun activities nearby like cross-country skiing and snowboarding, and return when the snow melts for a round of golf at the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as a steam room and spa services. Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar also has an arcade.