Lovely old fashioned hotel perfectly situated in central Canterbury. Very helpful staff. Excellent and comfortable large room
John
John (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月28日
A great place to stay
Everything was perfect
Andrew
Andrew (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
Amazing - cosy, comfortable and perfectly located. Loved it and will be back.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月15日
Disappointing
I have stayed in over 20 hotels this year and the most expensive booking turned out to be the worse experience. The check in experience was slow. We did a pre-check-in and then had to wait 20 minutes to be physically checked in when the person arrived… the general manager was not able to do it.
For Bar staff could not muster up a greeting between them, no hello… no be with you in a minute…
Guests were offered complimentary cheese and biscuits in the bar… we asked for them as they were not offered by the bar tender. Waited 5 minutes and he said they didn’t have any. Guess what, a few minutes after the offer had ended we say cheeses and biscuits coming out. Mind blowing!!!
Terrible service so we left after one drink. However, the breakfast staff were very friendly.
Tim
Tim (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Amazing stay in an incredible city! Everything was walking distance. The staff was attentive and accessible!
Gislaine
Gislaine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Falstaff Hotel, Canterbury
Very nice reception and bar areas with lots of cosy little nooks to relax and have a drink.
Room was very comfortable and spacious.
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Jenny
Jenny (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Beverly
Beverly (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Sennait
Sennait (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月23日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Fabulous stay
Amazing hotel full of history. Gorgeous clean room and a bath to die for. Will definitely be back. The young lad on reception that looked after us was fantastic. He even came to find us when our room was ready early. A very old building full of character and squeaky floorboards but that just added to its charm.
Maria
Maria (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月20日
Valeria
Valeria (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月19日
Carl
Carl (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
David
David (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Great all round
Lovely hotel, great bar with amazing cocktails. Room was comfortable with good shower.
Stuart
Stuart (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月1日
Just ok
Stay was ok...
A
A (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
Just one night away, hotel was very nice, well designed and maintained
Benjamin
Benjamin (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月27日
Poor customer service.
This looks like a nice place to stay but we booked a double room through Hotels.com and when we checked in and went to our room we found we had been down graded to a cosy room. I certainly wouldn’t pay for this, a tiny room looking out to a fire escape.
I wouldn’t mind if they had explained at checkin but we were left to discover the down grade when we got to the room.
A very disappointing stay.