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Volcano Lodge Hotel & Thermal Experience

4.0 star property
Family-friendly lodge with 4 outdoor pools, near Ecotermales Fortuna

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
4 outdoor pools, pool umbrellas, sun loungers
Hot springs
Game room
Junior Suite | Mountain view
VIP Access

Reviews

9.4 out of 10

Exceptional

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pool
  • Airport transfer
  • 24/7 front desk
  • Free breakfast
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • 4 outdoor pools
  • Hot springs
  • Sauna
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
Feel at home
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Television
The price is $236
includes taxes & fees
$209 per night
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Junior Double Room, 1 King Bed

Highlights

Patio
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Blackout drapes/curtains
  • 581 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds

Highlights

Patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (Thermal)

Superior Room (Thermal) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room (Thermal)

Highlights

Patio
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Blackout drapes/curtains
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

Highlights

Patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 581 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed (Thermal)

Highlights

Patio
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Blackout drapes/curtains
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

Highlights

Patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417

What's nearby

  • Los Lagos Hot Springs - 15 min walk - 1.3 km
  • Baldi Hot Springs - 2 min drive - 2.2 km
  • Ecotermales Fortuna - 4 min drive - 2.7 km
  • Tabacon Hot Springs - 5 min drive - 4.9 km
  • Arenal Volcano - 14 min drive - 10.9 km

Getting around

  • La Fortuna (FON-Arenal) - 11 min drive
  • Juan Santamaria Intl. Airport (SJO) - 131 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Virgita Ristorante - ‬2 min drive
  • ‪Ginger Sushi - ‬10 min drive
  • ‪La Saca Restaurant - ‬18 min walk
  • ‪Agua Ardiente Pool Bar - ‬5 min drive
  • ‪Restaurante Ti-Cain - ‬12 min walk

About this property

Volcano Lodge Hotel & Thermal Experience

Volcano Lodge Hotel & Thermal Experience puts you just a 5-minute drive from Los Lagos Hot Springs and Baldi Hot Springs. Guests can take a dip in one of 4 outdoor pools or grab a bite to eat at Restaurante Sura, which serves breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a sauna. Fellow travelers say great things about the pool and helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 66 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 10 PM
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–10 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Playground

What to do

  • Hot springs
  • Pool table
  • Ecotours nearby
  • Mountain biking nearby
  • Cave exploring nearby
  • Horse riding nearby
  • Kayaking nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 1999
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 4 outdoor pools
  • Arcade/game room
  • Sauna
  • Lockers available
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Front entrance ramp
  • Doorbell and phone notification
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Ceiling hoist

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free international and long-distance calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

There are 2 hot springs open between 10:00 AM and 10:00 PM.

Dining

Restaurante Sura - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Hot springs access available from 10:00 AM to 10:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Frequently asked questions

Is there a pool at Volcano Lodge Hotel & Thermal Experience?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Volcano Lodge Hotel & Thermal Experience?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Volcano Lodge Hotel & Thermal Experience?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Volcano Lodge Hotel & Thermal Experience?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Volcano Lodge Hotel & Thermal Experience?
Check-in start time: 3:00 PM; Check-in end time: 10 PM. Check-out time is noon.
What is there to do at Volcano Lodge Hotel & Thermal Experience and nearby?
Have fun with nearby activities like boat tours, horseback riding, and kayaking. Additional recreation onsite includes hot springs. Enjoy a swim in one of the 4 outdoor swimming pools or use the lodge's other amenities, which include 2 bars and a sauna. Volcano Lodge Hotel & Thermal Experience also has an arcade and a garden.
Are there restaurants at or near Volcano Lodge Hotel & Thermal Experience?
Yes, there's an onsite restaurant, Restaurante Sura.
Does Volcano Lodge Hotel & Thermal Experience have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Volcano Lodge Hotel & Thermal Experience like?
Volcano Lodge Hotel & Thermal Experience is a short 15-minute walk from Los Lagos Hot Springs and 3 minutes' walk from Arenal Natura Ecological Park. Travelers give top marks for the lodge's prime location.

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best hot spring hotel
This hotel was amazing. Check in was fast and easy. Pool and property was clean. The room has A/C and a fan with a cute patio where you could hear the river. The staff was very friendly and greeting us with our first name. The hot spring was very relaxing and with a swim up bar we could have stayed all day. This hotel was also very close to all the attractions, only a 5-10 minute drive to everything. Buffet breakfast included made it nice to start our day without having to worry about waiting for food. I would recommend this hotel to anyone staying in La Fortuna.
christian, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Hemant, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place for a reasonable get away!
Enjoyed our stay, great location and love the hot springs bar!
Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paradise
Fantastic experience from start to finish.
John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kurt, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing, thermal spas amazing, hidden swimming pools, and a nature walk
Faye, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Arsenals go to place.
Best place to stay in Arenal for price and comfort. Other places charge twice as much and don’t offer anymore than you get here. And the grounds, pool, hot tubs and food are great. Service is very accommodating and truly treat you well. They can set up any excursion you want to do and have you picked up at the hotel. They can also organize in room massages singles and couples.
robin, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

8/10 Very Good

GOOD VALUE but SO-SO ROOM
excellent breakfast buffet. Fresh fruit delicious. Resort property nicely landscaped with a huge variety of plants. Several pools that were clean, except not sure about hot thermals. Room ok except for bathroom. Mirror far too low. I am 6'2" and had to swat down to see my face. Inexcusable. Shower shampoo and bath gel awful. Neither would lather. I am alight sleeper and insect noises around the room made sleeping difficult. One was a constant (every few seconds) chirping the entire night. If I returned I would probably try a different hotel.
ALBERT, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Affordable Luxury In The Volcanos Shadow
The Volcano Lodge and thermal experience was a wonderful resort. It was close to the volcano park and at the base of the volcano surrounded by nature. We saw sloths outside our room, various types of birds amphibians ( frogs) and reptiles ( iguanas, lizards, geckos) The food was excellent and the thermal pools really helped us relax at the end of the day and take the stress and soreness of the day away. Although we had our own transportation, the front desk offered activity packages including every entrance ticket and tour you could imagine of things to do in the area and they provided transportation. They even had an airport shuttle you could schedule in advance to pick you up at SJO or Liberia and bring you to stay with them. Luis was awesome and Joseph was the best employee. He helped me with an excursion issue I was having due to my Internet issues and my Internet provider. I would highly recommend this hotel and will stay there again when I’m in La Fortuna in the future. Very affordable rates as well. We were a party of 8 and had 4 rooms and stayed 3 nights.
Welcome sign.
Superior room. Nice beds Also private patio with direct volcano view
View of volcano from room
Quiet space to meditate or read, do yoga
Amber, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The property is beautiful. The dining and selection was outstanding and delicious. All the staff were friendly and helpful.
Serafina, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best place in la Fortuna/Arenal
This is the best place to stay in la Fortuna/Arenal Just at the resort you have great views of Arenal, plus the fauna and animals are amazing. You have hot spring baths or relax in the pool. Breakfast is unbelievable everything you could want. Staff can arrange for any excursion you would like with pick up and drop off at reception area. They offer private hot tubs on patios of some rooms, which are nice to relax in after a day of trekking. This was my fourth stay here and as always there will be another soon.
robin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Adrian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I had the thermal room with pricate jacuzzi in backyard that was amazing
Joseph, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

The property is beautiful and it has everything you need. The only thing missing for us was bed side lamps. I had to get up and turn off the big lamp and there was no sitting in the bed with just a bed lamp. We always had to have the big light on. Very inconvenient when you try to relax at night before bed.
Crina, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent
This hotel has an excellent thermal experience, and a great swim up bar.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very family friendly, my family enjoyed hot springs and pool a lot. Breakfast also had good options. It is well maintained and beautiful to take photos or walk around. Some unwanted visitors (spiders) were noticed once. Overall very good experience.
BHAGWAN, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was good
sudhir, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Worth the Stay
Excellent place! Stayed in Jr. Suite and had private thermal spa in backyard. The only downside was the spotty WiFi.
Jon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

If I go back to Costa Rica, I would stay here again
Annie, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

It was nice
matthew, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

There grounds were kept to perfection the wait staff was tentative to all our needs and very friendly. Such an amazing place to stay. Will be definitely coming back
RICHARD, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

We had a wonderful stay. The hot springs were very relaxing after fun filled, active days. The restaurant had a variety of dishes to choose from. It was close to all our excursions in La Fortuna. The only problem was our air conditioner broke twice during our stay. They can to fix it right away.
Genelyn, 3-night family trip
Verified Expedia guest review

2/10 Poor

The property was extremely noisy. The rooms were paper thin. We had a person next door who was having a full-blown party. You could hear him from two doors down. Everyone in the building complained. The staff did nothing and I mean nothing but start problems with the people who complained. At one point they offered to refund me if I left, which I thought was crazy considering I had to catch a flight the next day. We even had a guy come on our patio and leer into our room and they did nothing about it. The guy at the front desk named Keylor was extremely unhelpful and rude and made a situation a lot worse than it had to be. I asked him for help, he did nothing. They didn't refund me for the last night even though this day was awful and would no way shape or form be considered a vacation. I did not feel like I was respected at this place. I also felt like the facilities were very dirty when I was in the hot springs. I always would get other people's sunscreen and body oils in my hair and on my body because they wouldn't clean themselves before they entered. The pool. Had a lot of cracking. The room was fine. We just didn't like the peeping Tom next door and that the resort did absolutely nothing to make right. We felt completely violated at this place. The place is cheap because you can literally hear absolutely every conversation and everything going on next door to you. The manager here does not care. Does not take any type of time to talk to customers. Worst resort
joel, 4-night romance trip
Verified Expedia guest review