There was a bad water leak in the first room we stayed in but I suppose that can happen anytime. We were moved to another room that had no fridge, no bath plug, didn’t replenish body soap in shower, left dirty cleaning cloth in room, didn’t remove dirty glasses from previous night but worst of all, the bed got made up on 2 occasions without changing the dirty bed sheets.
Some staff tried to rectify these issues but some other staff had a terrible attitude towards customer service.
The breakfast was excellent every morning and evening meals were pretty good.
It’s a pity that a nice Hotel like this would have a lot of unnecessary shortcomings.