The guy named Paul at front desk was extremely rude and refused our check-in. We brought a service dog with license but he insisted that only ADA dog is allowed. There is no any related information on their page on Expedia. We took this dog with license to many hotels and flights but this is first time this happened to us. At last he yelled at us saying get out of here. Disaster experience ever.
Jiannan
Expedia 真實旅客評價
8/10 很好
2022年3月22日
YU TO
YU TO (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025年1月18日
Chris
Chris (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月15日
Sara
Sara (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月9日
mitu
mitu (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月28日
Quannah
Quannah (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Better than Original Booking
Loved it friendly
Michelle Seifert
Michelle Seifert (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Friendly and courteous staff. Solid choice for a budget traveler. It was clean and comfortable.
jon
jon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Andrea
Andrea (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Shanda
Shanda (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
will be back
Very nice people working here. Clean breakfast area.
Laura
Laura (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
nadia
nadia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Awesome
This has become our favorite place to stay in OKC. Its always clean and stocked for our stay. Hands down they have THE BEST employees.
Andrea
Andrea (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月19日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月16日
Today was okay other than problem with the deposit
When I got there with the $50 cash deposit that it says you have to have they told me if you had cash you have to have 150 or you have to use a debit card none of this was on the website
James
James (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月13日
Nathaniel
Nathaniel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Engla
Engla (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月23日
Cornelius
Cornelius (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Thanks
The check-in was difficult because even though I am the parent account for the cash up card I tried to use for the deposit, they would not let me use the credit card because it did not have my name on it even though it had my last name on it. The overall the friendliness of the front desk lady was awesome and they left us alone for the two days we were there and helped when we needed help.
Jessica
Jessica (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
My stay
My stay was cool the doors To the parking lot closes at 12 midnight, and you have to wait for the front desk to open up and let you out to smoke a cigarettes at that designated area!
Marcus
Marcus (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月18日
MAJOR updates needed
Upon arrival to The Douillet, the curb appeal in the lobby was great and the check in process went well. Until I went up to the room I was in. The room itself is so rundown, and the bathroom needs a major update. The shower was so disgusting it looks like whoever bought this hotel did nothing to fix anything. The shower door was not there instead of replacing the glass door they drilled holes on the frame and put a shower curtain with shower rings and the floor of the shower was cracked and they tried to fix it with fiber glass patch. There were greasy fingerprints all over the pocket door for the bathroom. The toilet did not flush because the chain for the handle was not even hooked up and the toilet fill valve was not working either, I had to take the tank lid off to get the valve to fill the tank. Also, the hot water was so hot that it would burn someone if they were not careful. The refrigerator freezer shelf was not even attached to the ceiling of the fridge. The condition of the room furnishing is in need of a major upgrade.
We will not be staying here again ever and would not ever recommend to anyone.
The front desk staff and breakfast bar was the only thing that was nice.
Daniel W
Daniel W (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月11日
The Douillet: Great value for your dollar!
This is not my first time staying at the Douillet. This is a really nice property for the money and even includes a breakfast. I particularly enjoyed the shower with a glass door.
SCOTT
SCOTT (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
The service was great we were greated with kindness, and when we left we were greated with kindness again. The room was clean, the breakfast was a great selection. The location was easy to find and close to several resturants and shops.