Every night we were there the fire alarm went off at 2:30 in the morning. Seems to be a recurring problem and nothing is being done about it. The location is great, breakfast is good, but if you can’t sleep at a hotel that’s a fundamental problem.
真實旅客
2 晚家庭旅程
4/10
It was extremely disappointing. We tried to check in at 3:05 PM when check in is clearly at 3:00 PM. I did not receive a call until 3:41 that my room was available. Secondly, the fire alarm went off at 2:45 AM for about 5 minutes. Obviously, not the fault of the hotel, but checking in late was a bit ridiculous when I am paying full price, but not getting my room for the full time promised.
Ian
1 晚行程
10/10
We were in Savannah for two days as part of our family vacation. The hotel is very convenient to walking to River Street and the surrounding historical grounds. We did the Ghost Tour Pub Crawl by Cobblestone and would NOT do that again! The breakfast at the hotel is amazing and plenty of room to sit and enjoy.
Eric
1 晚家庭旅程
8/10
Mark
1 晚行程
8/10
Justin
1 晚家庭旅程
4/10
The valet and front desk lady were very nice but we had several issues as soon as we checked in:
Door lock didn’t work which kept us in the hall while maintenance worked on the lock then when we got in we couldn’t get out until it was fixed.
Tub wouldn’t drain and black stuff around the tub drain caused some dirty looking residue to come off. The maintenance crew then came to clear the drain.
A woman who was with the maintenance crew advised us she would adjust our bill and then the manager refused after we checked out.
There were bugs all over the coffee machines in the lobby when we went down for breakfast.
Christy
1 晚家庭旅程
10/10
호텔 로비 분위기도 좋고 객실도 깨끗하고 너무 좋았어요
INDUSTRY ENG
1 晚商務旅程
10/10
Stephen
2 晚行程
10/10
真實旅客
1 晚行程
10/10
Alex
1 晚行程
10/10
Great customer service
Ricahrd
1 晚行程
10/10
Perfect location and great room
Adam
1 晚家庭旅程
2/10
Kind of respectful but more a nice rude they say pet friendly but they are not are little dog barked and they told me to take him out of hotel will never go back
George
1 晚家庭旅程
10/10
Amber
1 晚行程
10/10
Jerry
4 晚行程
10/10
Paul
1 晚行程
10/10
This was our first trip to Savannah - great hotel- conveniently located. Great front desk service and very helpful and knowledgeable concierge. Would definitely stay here again!
Carole
3 晚行程
8/10
The staff was lovely. The air conditioning was a problem. Due to the sensor that cut the air back when no one was in the room the room was very warm when we came back for the afternoon/evening.
James
4 晚行程
10/10
Great place to stay. Valet parking only at the hotel. It was over $40 per night, so we parked in a public garage across the street for $16 (no in/out there, though). The hotel is in a great location for walking through the historic district.
Carla
1 晚行程
6/10
Beverly
3 晚友伴旅程
8/10
Me deram-me um quarto ao lado da maquina de gelo, fez barulho a noite inteira.