The staff was extremely friendly and helpful. Hotel was in a great location, very close to stores and places to eat. Room was standard hotel room.
Zachary
Zachary (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月8日
Angela
Angela (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月28日
JOHN
JOHN (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月6日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月24日
Becky
Becky (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Mostly good.
A little bit updated and modern, a little bit tattered. It looks like they are trying to bring it back to life. For a quick overnight it was fine.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月15日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月7日
Very poor
We checked in late at the hotel . When we came in the someone has used the toilet and the toilet paper was in the pot . Felt the room was not serviced . Even the toilet seat is not upgraded . We used the coffee machine and it has flakes and was not cleaned properly . I will not book through hotels.com any more as the room was not serviced.
Rathnadevi
Rathnadevi (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月19日
I wish I had more than 1500 characters to warn you
I've never left a negative review before so this is a first for me but since they took my money, I feel like I can share my rhoughts without feeling badly. In a word, the room with filthy. The cleanliness of the bedding was questionable. My daughter purchased a blanket at the nearby Target so that she could "cocoon" herself without having to touch the sheets. The bathroom was gross and declined to take shower for fear of actually getting dirtier. The toilet seat was cracked. The lights on firealarm had been covered with gum presumbly to keepfrom flashing all night. There was a pile of carpet remnants in corner by the bed but neither my daughter or myself were daring enough to investigate why they were left there. The carpet was ripped, stains on walls and holes in the ceiling. I hope my attached pics adequately capture the state of room. I know the hotel is not respondible for kids screaming in the middle of night (because there was), but anyone reading this should be aware of the train whistles at 3am and 5am. Also, the TV worked but only limited channels were available. I questioned this at the front desk and was informed that not local channels were unavailable and was provided with a printout with these channels crossed out (I was able to watch something akin to ESPN 8 the Ocho). The next morning, my daughter and went to the Steelers game & we both came to the same conclusion that the public restrooms at Point Park were cleaner.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年11月13日
Clean but pretty badly worn
Staff was nice. Room seemed clean with the exception of the sofa bed or love seat. Whatever it was it needed to be retired. Older property that had definitely seen its best days
John
John (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月12日
Theresa
Theresa (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月10日
I was in town for a wedding and this was the closest place for us to stay. I called and explained we could use extra time to get ready so they made sure our room was clean so we could check in early. Not many places would do that!
cheri
cheri (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月9日
Property is dated.
Benjamin
Benjamin (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年11月6日
location works for us. breakfast is real good, phone didn't work very well, sometimes the door didn't lock. told them about the phone and thay laugh at me, not worth the price but what are we going to do? just wish they wouldn't lie on there website. i guess I'm just old school that way,
daniel
daniel (11 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月3日
brice
brice (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月3日
Do not go
The room was dirty. The toilet was broken. The sheets were dirty. The mattress had stains on it.
Precious
Precious (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月30日
Bad oder and very needs a good overhaul....
Jay
Jay (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月29日
Cleanness needs a little work
Arianne
Arianne (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月28日
Marcy
Marcy (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月27日
Toilet was loose and ran the whole stay. The smoke detector battery was low and kept beeping