貝夢德納帕塞度假村 - 蘇梅島

酒店总体的服务不错。海滩人很少，有免费的海上活动。小朋友生病了，前台Ann接到电话后专门到房间看望，还提供了延迟退房让小朋友休息。晚上有焰火表演，但自助餐种类略少。

環境本身很安靜，但是房內設施偏舊，會發出噪音 !

Great hotel, really peaceful place. Lots of things to do and great to just relax by the pool and beach. Service excellent. Rooms beautifully done in very classic wooden features. Highly recommend

Nice weekend break

I recently stayed at this hotel on a 10 day trip to Thailand with my boyfriend. We had an amazing stay and can't recommend it enough. The grounds and scenery are beautiful, the facilities were well kept, and the room was clean and updated. The food was good and the activities that the hotel had to offer were great. They have kayaks and standup paddle boards right there on the grounds and an attending staff member, as well as workout classes. The hotel is located on a beautiful private beach. The most distinguished part of the hotel was the service, which impressed us from the start. Upon arrival, the woman mentioned that our flight was a bit delayed, as we were late arriving to the hotel by ~30 minutes, which impressed us she remembered. We received an upgrade from our original room to a 1 bedroom villa on the beach which made our vacation! The luxury of the hotel continued as we arrived in our room to a plate of fresh fruit and we were also impressed with the service we received on the beach. Our waiter walked down the beach in the 98 degree heat to offer to clean our sunglasses and then again to offer us apple slices. That is service unlike any other we've received. To top off our wonderful stay, upon check in the woman had asked when our departing flight was and then provided a recommendation to leave for the airport at 6:30am, prior to the opening of breakfast at 7am. When we went to check out, the hotel had prepared us breakfast boxes "to go".

Luxury resort w/ beautiful and quiet private beach. One pool only. Food & beverage is overpriced. Great sport facilities available for free. Very frendly and helpful staff. Special thanks to the reception team who helped out a lot.

Our third trip to the Belmond Napasai; the staff are so welcoming and the facilities, especially the spa, are amazing. We love the Thai fine dining restaurant. Very important since it was pouring rain the whole time! We still enjoyed our stay, as always: a great place to relax and feel restored.

I have stayed in many hotels in Thailand (W hotel, Oriental, Hyatt, So Sofitel and many more) nothing like Belmond Napasai. The room is nice and clean, With the private and infinity pool, one can spend the whole day in the hotel. Breakfast is super good especially the view is fantastic. The homemade jam is a must try. So much so about the hotel. What really amazing is the friendliness of the hotel staff and every staff we met can remember by our name ( not sure how they do it). I must say that the service provided by the staff name of PIM in the restaurant is way above average. She chat with guest and listened. My Friend was having a fever and went back to the room early. She immediately called to send him some tea and cold towel. We were very impressed with her service as well as the rest of the staff. Thank you so much for taking care of us and we will definitely come again. We will also recommend to family and friends.

It was by far the most luxurious and beautiful hotel I’ve ever stayed in. The staff tends to your every need. So relaxing!

Very nice beachfront villa with semi-private garden. Staff was friendly and service was good. The local area was not pleasant. The wood floors inside were too creaky, if someone awoke at night, everyone was up. All the plugs were a bit old and loose and not enough of them.