While the staff were wonderful (Miss Denise was fantastic) the room and building were less than expected. The bed was thin and uncomfortable. It felt more like sleeping on an old pull out couch. The room was on the 4th floor and the elevator was out of order with no indication of when/if it would be fixed. It never was the entire week we were there. For an extended stay style hotel there were no utensils, pots/pans, etc. additionally, we were provided with two towels and two washcloths (no hand towels) and had to clean them ourselves in the pay laundry. Worst of all, there was a permanent cloud of pot in the halls. It was so bad at times that it came into the room. We regularly opened the window to air out the room.
真實旅客
7 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2022年3月20日
Very quite and clean
Tiffany
Tiffany (14 晚行程)
Expedia 真實旅客評價
8/10 很好
2021年3月28日
I booked a non smoking room, but was told I would need to pay extra for a nonsmoking room when I checked in and only one roll of TP would be provided by the hotel during my 10 day stay any extra was on me. Really?
Even if you confirm late check-in through Orbitz, the office closes at 7:00 with this chain.
It is close to lots of places to eat, cheap gas and the Warehouse clubs and places to shop. I was working, so I don't know about Sightseeing stuff.
真實旅客
11 晚商務旅程
Orbitz 真實旅客評價
10/10 完美
2020年12月25日
Business stay
Was Avery nice stay the staff is friendly and helpful the only complaint was the internet connection is slow
herchell
herchell (24 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2020年9月23日
Mary
Mary (7 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2020年8月23日
I'll never stay there again
That place was very dirty
Richard
Richard (7 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2020年7月5日
Maggiw
Maggiw (14 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2020年6月4日
Uniqueness about property is never be Security. Enjoy the surrounding nature experience with accessible shopping locations.
真實旅客
28 晚家庭旅程
Expedia 真實旅客評價
10/10 完美
2020年5月3日
Unique about InTown Suites is hospitality service of Room Attendants/Housekeepings' beyond expectations customer service. I like/love the laundry room including its up-to-date technology that's remarkable!
真實旅客
28 晚家庭旅程
Expedia 真實旅客評價
10/10 完美
2020年4月12日
真實旅客
7 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2020年3月13日
Great stay
Staff was very friendly, room was clean and spacious
Jill
Jill (14 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2020年3月13日
真實旅客
7 晚行程
Expedia 真實旅客評價
2/10 欠佳
2020年2月16日
I’m seeking a full refund for my reservation charges. I arrived to this location to check in February 4th at 6:45pm eastern time. The office was already closed and the after hours duty representative said he could not do anything with regard to checking me in. I was left stranded with no lodging and no alternative. Upon attempting to check in on February 5th and complete the remainder of my 10 day reservation (confirmed checkout on February 14th), the front desk representative stated that my reservation had been cancelled and there were no available rooms to honor my reservation. I was left stranded for a second night in a row with no alternative. This is completely unacceptable, as I was charged for two nights of a reservation that were not honored. This transaction and all associates credit card charges must be refunded immediately. Thank you. I can provide any supporting documentation if necessary. Original Expedia reservation confirmation and itinerary # was 7518728873369. This was for the 11 Old Oyster Point Extended Stay Newport News VA I-64 property.
真實旅客
10 晚行程
Expedia 真實旅客評價
8/10 很好
2020年1月18日
Good value for the price.
Michelle
Michelle (7 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2019年9月15日
Khuong
Khuong (7 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2019年5月15日
真實旅客
7 晚行程
Travelocity 真實旅客評價
4/10 一般
2019年5月14日
It was in a bad need of repair and updates, was embarrassing to ask family to stay there
真實旅客
3 晚家庭旅程
Travelocity 真實旅客評價
8/10 很好
2019年4月29日
different
wants you learn it was a long term stay hotel you could see why there was more paper work
John
John (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2018年12月25日
真實旅客
7 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2017年7月29日
Don't Expect Hotel Service
I stayed at Inn Towne Suites for 11 days. A maid came in one time out of eleven days. I never received any toilet paper for my entire stay, and had to purchase my own. My key card did not work on the weekends. The front desk hours are Monday-Saturday from 10 am to 8 pm. Additionally, the night manager attempted to enter my room at 2 am on the day I was to check out. I can't even begin to explain that!
Brian
Brian (12 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2017年7月24日
Ok, but not great
The hotel was ok, not bad but ok. The room was clean but the hotel it's self had s strange smell to it. The elevator and the stairs needed a good cleaning. It was good for the price. I liked the stove and refrigerator in the room and the bathroom was nice as well