Grumbly unhelpful staff, slightly seedy streets late at night, no beer late at night, taxi drivers refused to use their own meters, Casa people were harsh and complaining and sweaty, and the breakfast (which was delicious) had dirty tablecloths. When I asked one of the porters about dinner at the hotel, he said, "Eat outside the hotel."
The room was clean, however, and the price was cheap for Casa. Definitely not "4 stars"