Great Location, with ferries, buses, shops and restaurants at your door step. The staff were very friendly and helpful. We had a balcony room overlooking the water which was amazing from the sun setting to the sunrise, absolutely breathtaking. There are stairs to get to the hotel reception but once there you have a choice of using the lift. Realistically, you don’t go up and down them that often as you are out most of the day sightseeing.