Fantastic location and good entertainment. Very poor tv reception- very limited channels available. I found one of the reception staff very unhelpful unfortunately.
Elaine
Elaine (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 5 日
No one I would recommend
This Hotels the worse i have stay im
Ross
Ross (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 30 日
It was good night sleep just stayed for a night
Joebert
Joebert (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 30 日
We were there for 2days. No one bothered us and it was nice & quiet. Staff were friendly. However although inside the rooms were clean, the windows were very dirty. The rest of the hotel was very stuffy with no proper insulation and ventilation. It had very dusty smells which almost triggered my asthma whenever we left our room. The balcony was very dirty as well with broken metal rods and bird soils all around. We felt a bit unsafe to stand the balcony and this needs maintenance and cleaning.
Other than everything else went smooth and I enjoyed our stay. The hotel is in a very nice spot that is very accessible to most things we needed.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 29 日
I booked two rooms. One room did not match the description. In room 408, the windows do not close, there is no shower gel, the water supply in the toilet is poor, and the room is designed for one person, not two. The room does not match the description, the level of service, or the price I was charged.
Mark
Mark (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 28 日
Natasha
Natasha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 28 日
Natasha
Natasha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 19 日
Super. Ok
Erich
Erich (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 6 日
I have booked for family 2adult and 2 children, but they gave me a room with 1 single bed and 1 double bed only. The wall is so thin and was woke up by the sound from next room. The condition is a bit rundown and old
Chui Man
Chui Man (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 5 日
Weather fine Hotel very tired looking have noted all Britannia ones are the same. Over priced for cheap dirty tired hotel.
Jacquie
Jacquie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 3 日
John
John (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 2 日
Beautiful hotel with lots of history. Room basic but clean. Hotel amenities brill and bingo and entertainment very good. Can't wait to stay again
Debbie
Debbie (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 1 日
Dirty. Room smelt like urine and the carpet was soggy. Placed in a top attic window with window looking into a window tunnel, with it being so windy the window kept blowing open through the night and it was so noisy.
Both my daughters have coughs since going (foisty and mould probably to blame). Bar staff miserable except one young lad. Check in said 1pm on a Wednesday... But couldnt check in till 3. Very dirty overall and saw several police visits to hotel rooms.
Will NOT be returning.
Craig
Craig (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 29 日
Grand Not Grand !!!
Room was way too hot all night, room very basic and dark,lack of plug sockets and one was broken. Very noisy with doors banging and loud voices. Drinks poor quality and flat for the high cost. Poor cleaning standards in the gents toilets with toilet paper thrown onto the ceiling tiles. Over cooked breakfast with what appeared to be tinned mushrooms, and a poor set up no tea pots for tea had to make in the cup no milk on the tables really needs an overhaul. A hotel that needs more attention to detail and a facelift to bring it up to a good basic standard. The company that owns it needs to realise that they are a custodian of a beautiful building and treat it as such. Shame when the views from the bar area are so nice.
Philip
Philip (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 26 日
Not Great
Dirty cups in room on arrival. No plug sockets worked. Didnt feel clean. Needs a huge renovation . To expensive for what it is
Melissa
Melissa (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 26 日
Darren
Darren (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 25 日
Due to event organiser changed the weekend dates, I booked into this hotel. They won't change the date because it was non-refundable booking. Bit they simply don't answer phone calls nor emails. Hotel.com tried for me to no avail. We came anyway to enjoy North Wales and Llandudno. Despite the owner of this hotel reassuring how much money has been invested to modernised this hotel. I can't see any modern fixtures or items or decor. There must be only three rooms which have been modernized because the one I stayed in is nothing like the photos online. I just hope I haven't brought any creatures home with me.
Chris
Chris (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 21 日
NIRMALA
NIRMALA (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 20 日
Jo
Jo (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 19 日
Terrible Experience
The rooms provided were below the booked category, Lack of cleanliness, including spider webs, Very small room sizes, Missing bathtubs, The family room booked for 4 people was only suitable for 3, Rude staff behavior, Nonfunctional internet/Wi-Fi, Excessive noise from the exhaust fan.
Jaydeep
Jaydeep (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 14 日
Nasir Abbas
Nice place
Excellent service with reasonable price