Ria Park boosts 5-stars, however, this is far from true in an international comparison, more like 3.5-4 stars. It has a a nice setting, with a lovely pool area and guests also have a private beach access, with friendly staff, within a short walking distance or shuttle service. However, many small items were quite bothersome; e.g. the keycard system was very sensitive and I had to revalidate the door card once or even twice per day. None of the maids spoke English and they were quite late in the day with cleaning service and one day I had to ask for this at 4pm. The fire alarm was activated once, however, there was no follow up message to hotel guests as it was a false alarm. The outdoor breakfast area was full of wasps, and despite complaints, the staff seemed to ignore this. The hotel bar area was uninviting and no music or other entertainment was offered. I was left with the feeling that the hotel management was not at all attentive to the guests wishes and remarks, and remained unresponsive.