Below budget hotel, single room which could have had a good hoover and the shower cleaned. The water pressure in the shower was so low that it was more of a sprinkle than a shower, not what you look forward to after a long day. The décor and maintenance is if an 80's style with a lamrenth of corridors to find your room.
David
David (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 1 日
I required a hotel near to Cheam & this was located well
The reviews didn't seem very good but I had a single room which was clean, comfortable & had everything I needed
The bathroom was clean & the shower was very good. The staff were really helpful & when I requested an iron to go with the board, it was supplied.
I would re-book for any further short stays for convenience & price.
Robert
Robert (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 28 日
Don’t go here
Awful the environment and conditions were terrible, we left after being there for 15 minutes. Concerns about the safety due to work going on above our room. Workmen had no safety gear on, they were playfighting on the roof, chucking debris off the side. As the left they were right in front of our window and disrespectful of our privacy. Also noisey
Judith
Judith (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 9 日
Not good
Kettle sugar but no tea bags & nohot water in the morning for a shower
Peter
Peter (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 5 日
Michele
Michele (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 24 日
Kerry
Kerry (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 18 日
Amanda
Amanda (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 9 日
Pam
Pam (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 8 日
AVOID !!’ DO NOT GO !!!
Appalling doesn’t begin to describe this place. I used to stay there years ago and it was very nice so I booked for one of my staff to stay last night. I knew things had changed when we got an email demanding photos of driving license and credit card and issuing an automatic pin to get into the room. The room was dirty, mould on the ceiling and dried up vomit on the floor. The place is also clearly being used for asylum seekers and the neighbour in room had a number of young men in it making quite a racket. My colleague left the hotel at 11 pm and moved to another one.
Gary
Gary (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 7 日
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 7 日
shocking
Absolutely shocking, no bar or restaurant open, staff were smoking inside the reception area, room smelt damp, dead spider on pillowcase
Tracey
Tracey (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 31 日
Stuart
Stuart (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 26 日
Matt
Matt (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 4 日
Comfortable and clean room , was chilly as it only had a small electric oiled filled heater
Graham
Graham (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 1 日
When we got given our room number, when we entered we found that there were still guests staying in this room.
When we had our room changed, our room smelled of a strong smell of cigarettes and the lock on the balcony door did not have a stable lock at all which made it feel really unsafe and easy to gain entry to. Would not recommend this place to anyone.
Octavian
Octavian (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 1 日
Vikramjit
Vikramjit (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 30 日
Amy
Amy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 24 日
Excellent Value
Very good place to stop on a budget. A couple of minor niggles with internet, signal was poor as basement room, and wired network cable/socket broken (as a network engineer I was able to rectify this myself) customer service desk answered quickly to queries that I had. Large room with a desk and full size bathtub which was a welcome luxury after a busy week. Great location at the top of Reigate Hill.
J
J (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 12 月 22 日
Gary
Gary (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 19 日
Hotel is tired looking but comfortable
The hotel was not as bad as other reviews in my view. The lady on reception was very friendly and efficient when we checked in. Booked a triple room which was very spacious. We did have a problem with the bath hot tap constantly running as was the toilet. Mentioned to reception but not sorted whilst we were there (2nights). Hotel was tired looking inside but it was comfortable
Gary
Gary (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 19 日
Needs refurbishment
Reception nice. Bed comfortable. Decent size room
Shower was just a trickle, toilet running all night
Allan
Allan (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 12 月 19 日
Bad Atmospheric Condition with Smoke in the room
The Tap water and shower was either extremely hot or cold, nothing like warm water. Couldn’t use it to shower properly.
The room was having a smoking smell and they could not use air freshener after the last person had left the room with smoke smells. Considering the fact that they know we were coming with a baby less than a year.
Two of the towel has stained as if it was not washed.
The sliding door glass to the balcony was chained with little chain and no proper lock.
Also, the mattresses in the rooms were bad.
It’s spring mattresses and aches body when you lie down on it.
Not good for leisure stay except you’re just going for a night stay to just catch up of pick up someone from the Gatwick Airport.
Thank God it was only one night we booked for.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 18 日
Charmian
Charmian (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 12 月 13 日
Unable to get into my room on self check in. Reception ok however questioned if I had a booking despite showing her. Spent 40 minutes trying to get into a room. I got into the room and there is a note about hot water not always working in shower and to put hot tap on to clear air.. which I did. Shower remained cold and gave up in the end. Very noisy at night with what sounded like constant running water and a lot of stomping around throughout the night. The bed was comfortable and the room was clean.