Aside from the fact that the people in the next room were a bit noisy at night, the overall environment, service attitude, and cleanliness were all excellent.
Fast check in & excellent on staff at front deck counter
Hing Lung
Hing Lung (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 21 日
We had an excellent time with the family at Park Plaza Riverbank. We enjoyed the breakfast, restaurant and the kids loved the swimming pool and kids entertainment room
Kaj
Kaj (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 21 日
Fabulous
Fabulous hotel. Amazing location....we walked to Big Ben. Loved the lighting and the smell of the concierge....Amazing! Extremely comfortable beds. Lovely rooms. Amazing food. Would stay again in a heartbeat.
miss
miss (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 21 日
extremely helpful personell, spaciuous hotel with a variety of activities for both adults and for the minors
david
david (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 20 日
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 18 日
Best play to stay with your fam!
This hotel exceeded my expectations in its service , amenities. Service was one of the best I have ever experienced in my life and I am a seasoned traveller!
Susilaa
Susilaa (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 17 日
Samira
Samira (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 17 日
A Big Contradiction
Was not impressed… I arrived at 11am and was told I could check in if I paid 60 pounds for an early check in which I declined. The lady at the front desk was rude but with a smile on her face.
I was offered a wine bottle if I declined room service for the 3 day stay. I took the offer but immediately regretted it. The wine was the cheapest wine (worst than the dollar store quality). Wrong choice!!
The first day I was greeted by the front door staff by the second day I was disregarded and ignored.
I made reservations for the Chino Latino. Tho the experience was nice and the service great, the food was extremely disappointing, the tempera especially was horrible. Also, the cost to the quantity was outrageous. $250 for 2 people. Not to mention the name of this restaurant confused everyone. Better not to ask!
This is a kid friendly hotel. So it claims but the ambience is dark, casino style, dim lights would not expect it to be catered to children. A big contradiction of an experience if you ask me.
Sylvia
Sylvia (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 16 日
Single night stay before London half marathon. Unlike some city hotels that lay on specifics for runners like trays of bananas, bottled water etc when an event like this was on there was no acknowledgment but considering the amount of London hotels they all can’t.
I got upgraded as I checked in late which was a bonus.
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 14 日
HECTOR RICARDO
HECTOR RICARDO (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 14 日
Héctor Alejandro
Héctor Alejandro (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 12 日
Dave
Dave (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 12 日
Fantastisk utsikt
edle
edle (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 9 日
Georgina P
Georgina P (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 8 日
Girişte odamız biraz geç hazır oldu ama karşılığında geç checkout yapma imkanı tanındı. Aile odası yeterince genişti. Mutfak ve ekipmanlar bizim için yeterliydi. Oldukça sakin ve sessiz bir deneyim yaşadık. Otel çalışanları çok kibar ve nazikler.
Ibrahim
Ibrahim (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 8 日
Serdamba
Serdamba (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 7 日
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 4 日
Friendly staff
I stayed on the 9th floor and the only issues were the shower not draining so flooded the bathroom, and noisy neighbours on one of the nights. Clean and comfortable rooms though, with super friendly staff.