My stay at the Pueblo Bonita hotel was great. The service was wonderful. The people were friendly if I had to say one negative thing about the hotel, it would be the timeshare people trying to get you to purchase a timeshare.
Roosevelt
Roosevelt (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月30日
TODO BIEN PERO...
Todo estuvo excelente, el personal es amable, los restaurantes y la comida son excelentes. Lo único que puede mejorar mucho es de forma muy concreta el tiempo y el proceso de CHECK IN y CHECK OUT desde que llegamos había gente quejandose y nuestra experiencia no fue muy diferente. Al hacer CHECK OUT lo mismo. La información y la explicación de las reservas, codigos de vestimenta, etc. es una labor por si misma para el huesped y no para el personal del hotel.
El hotel debería de considerar mucho su proceso de entrada y salida ya que es lo primero que vive su cliente y lo último.
JESÚS RAFAEL
JESÚS RAFAEL (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月28日
leonardo Enrique
leonardo Enrique (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月24日
AMYANN
AMYANN (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月19日
The staff, property grounds, everything was amazing. Highly recommend for couples we had the best time
Courtney
Courtney (3 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月18日
My second trip to this property. The first was awesome. The second, was not. 2 in our party has debit cards stolen. I am still dealing with calls and emails trying to release the holds on my credit card. Billing mistakes. The food was average and worse than the last. The steak house was not a good experience. The worst part is their new upcharge policy. That is all I heard when I ordered something about the stupid upcharge. Be all-inclusive at the right price, or don't be. Everything had boundaries. That is not why I went back. No upgrade was available to avoid the constant upcharge discussions.
Jason Richard
Jason Richard (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月18日
Had a great time at Pueblo Bonito Pacifica. Marco and Martin were great and went above and beyond to make sure we had the best service possible. I highly recommend this resort and I will definitely be returning myself.
Roberto
Roberto (5 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月18日
Raymond Stafan
Raymond Stafan (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月17日
We have stayed here many times and always enjoy it.
Katharine
Katharine (4 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月17日
By far exceeded our expectations. We will be returning for sure! Gabriel and Dulce are gems and go out of their way to do literally anything for you during your stay.
Laura
Laura (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月17日
Hermoso lugar! Limpieza y servicio excelente! Comida muy rica y variada , todo el personal muy amable y una estancia agradable
Paulina
Paulina (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Fabulous hotel, it is a bit on the quiet side which was perfect for us but be aware.
Aubrey
Aubrey (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月14日
Very good resort. Only issue we had was we are used to a Sandals all inclusive experience. The tipping situation along with several of the restaurants required an entry fee. While the food was very good and the service was strong, all in all it cost more than we expected.
Bill
Bill (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月14日
We had the best time celebrating our honeymoon here! We will be back!
John
John (5 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月13日
I don’t know if I would like it because I didn’t get to go. We were going to celebrate my son in laws birthday David Kelly who was also going and died August 26th… and they would not refund our money… I would think they would have at least given us a future credit to stay there…
Brenda
Brenda (3 晚行程)
Orbitz 真實旅客評價
10/10 完美
2024年9月12日
Had an amazing time at Pueblo Bonito Pacifica!! The staff was so sweet and friendly and accommodating. The sunset views are phenomenal. Very clean and felt very safe and well cared for. It is a quieter hotel and no swimming in the ocean at this particular location but you can travel to a sister hotel for beach time. The swimming pool is large enough to space out and swim up bar is so fun. Highly recommend for a romantic relaxing get away. Adults only. Lots of excursion experiences available with transportation options. City shopping and restaurants close by. Recommend learning a few words in Spanish especially your hotel and room # Access bracelets were very helpful.
Special thank you to all the hotel staff and our vow renewal staff for making our stay so special!
Bianca
Bianca (9 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月12日
Paula
Paula (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月12日
Very nice stay
Louis
Louis (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月12日
Excellent accommodations.
Lia Marie
Lia Marie (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月12日
Edward Clare
Edward Clare (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月11日
Multiple restaurants and food options. Friendly hard working staff.
Awesome resort with strong drinks.
Is a good relaxing adult resort perfect for anniversaries.
Not a wild party resort is more classy.
Would definitely stay again.
Only negative I found was the walls are very thin and you can hear your neighbors.
Kevin
Kevin (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月11日
Excelente servicio, todo el personal muy amable, totalmente recomendado
Rotllan
Rotllan (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月11日
This was a great resort! Everyone was friendly and helpful. Such a beautiful area and beach!! The pools and amenities were very close to the rooms. The food was amazing, every meal we had was top notch! Pacifica was awesome knowing you had the other properties you could travel to freely for the market and restaurants. The butler service was nice as well if you need any help or with bookings. I have already referred this property to others! I highly recommend!
RaeAnn
RaeAnn (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月11日
This was one of the most beautiful resorts that I've ever stayed in! The only thing better than the beautiful scenery was the staff! Everyone we had an interaction with was a breath of fresh air! My entire stay at this resort was A1!!