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Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

4.5 star property
Adults-only beachfront property with spa, near Quinta Avenida

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

3 outdoor pools, cabanas (surcharge), pool umbrellas
Couples treatment rooms, sauna, spa tub, steam room, Turkish bath
Junior Suite Swim-Up Oceanfront - 1 King Bed | View from room
One-Bedroom Suite Oceanfront - 1 King Bed | Balcony view
Aerial view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • On the beach
  • 7 restaurants and 3 poolside bars
  • 5 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Free beach cabanas
  • Beach sun loungers
Feel at home
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Private spa tub
  • Separate bathtub and shower
  • Separate sitting area
  • Television
The price is $488
includes taxes & fees
$488 per night
Jan 5 - Jan 6, 2025

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Presidential Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar

Presidential Suite, 1 King Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private pool
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Dining table
  • 1959 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Suite - 1 King Bed

One-Bedroom Suite - 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar

One-Bedroom Suite - 1 King Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Dining table
Free minibar items
  • 1331 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim-Up Oceanfront - 1 King Bed

Junior Suite Swim-Up Oceanfront - 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite Swim-Up Oceanfront - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
  • 653 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View - 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite Garden View - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Oceanfront Walk-Out - 1 King Bed

Junior Suite Oceanfront Walk-Out - 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite Oceanfront Walk-Out - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
  • 653 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Suite Oceanfront - 1 King Bed

One-Bedroom Suite Oceanfront - 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar

One-Bedroom Suite Oceanfront - 1 King Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Dining table
Free minibar items
  • 1331 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim-Up - 1 King Bed

Junior Suite Swim-Up - 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite Swim-Up - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View - 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite Ocean View - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
  • 653 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View - 1 King Bed

55-inch LED TV with satellite channels, TV

Junior Suite Pool View - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds (Swim-Up)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 2 Queen Beds (Swim-Up)

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Garden View

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 2 Queen Beds, Garden View

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 2 Queen Beds

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Oceanfront - 1 King Bed

Junior Suite Oceanfront - 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite Oceanfront - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
  • 653 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

View from room

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
  • 653 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Pool View

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 2 Queen Beds, Pool View

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Pool
Spa
Free WiFi
Restaurant
8.6 out of 10, Excellent, (2672)
The price is $315
includes taxes & fees
$315 per night
Jan 5 - Jan 6, 2025
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
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About the neighborhood

Map
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780

What's nearby

  • Quinta Avenida - 2 min walk
  • Mamitas Beach - 3 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Playa del Carmen Maritime Terminal - 16 min walk
  • Xcaret Eco Theme Park - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km

Restaurants

  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬3 min walk

About this property

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

At Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, you can spend time at the beach enjoying free cabanas, beach massages, and sun loungers, plus you'll be just steps from Quinta Avenida. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Pelicanos, one of 7 restaurants, serves Fusion cuisine and is open for lunch and dinner. Other highlights at this luxurious property include 3 poolside bars, a fitness center, and an outdoor tennis court. Fellow travelers say great things about the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 524 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:30 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas (fines apply)
    • Caters to adults only

Property amenities

Food and drink

  • 7 restaurants
  • 5 bars/lounges
  • 3 poolside bars
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Concerts/live shows
  • Evening entertainment
  • Shopping
  • Pool table
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Coworking spaces
  • Conference space (6781 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • 3 outdoor pools
  • Bicycle parking
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Grab bar in shower
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Single sofa bed
  • Premium bedding
  • Pillowtop mattress
  • Free rollaway/extra bed

What to enjoy

  • Private indoor spa tub
  • In-room massage
  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Innan has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Dining

Pelicanos - This beachfront restaurant specializes in Fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Asiana - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Rincón Mexicano - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Kalamata - Overlooking the pool, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open select days.
Spice - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Onsite parties or group events are strictly prohibited.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

All Inclusive Playa Carmen
Playa Carmen All Inclusive
Playa Carmen Resort
Royal Playa Carmen
Royal Playa Carmen All Inclusive Spa & Resort
Royal Playa Carmen Spa
Royal Playa Carmen All Inclusive Spa Resort
Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
Hilton Playa Carmen Adults-Only All-Inclusive
Hilton Carmen AdultsOnly Incl
Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
The Royal Playa del Carmen All Inclusive Spa Resort
Hilton Playa Carmen All-Inclusive Adult Resort
Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
Hilton Playa Carmen All-Inclusive Adult
Hilton Playa Del Carmen An Adults Only All Inclusive
The Royal Del Carmen Inclusive

Frequently asked questions

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort offer free cancellation for a full refund?
Yes, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?
Yes, there are 3 outdoor pools.
Are pets allowed at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?
Check-in start time: 3 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?
No, this property doesn't have a casino, but Riviera Gran Casino (11-min walk) is nearby.
What is there to do at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Hilton Playa del Carmen, an All-Inclusive Adult Only Resort also has 3 poolside bars, 5 bars, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?
Yes, there are 7 onsite restaurants, featuring alfresco dining, Fusion cuisine, and garden views.
Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort have rooms with private spa tubs?
Yes, each room has a private indoor spa tub.
Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hilton Playa del Carmen, an All-Inclusive Adult Only Resort like?
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort is located on the waterfront in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 3 minutes' walk from Mamitas Beach. Travelers say the area is walkable and good for shopping.

Reviews

8.8

Excellent

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Fair

So many things have change, not for the good!
Where to start! We have been staying at this property each Thanksgiving for the last 9 years. We had so many issues this trip. We had already decided that we wanted to stay 2 extra days when we arrived. We inquired about extension. You can no longer upgrade, extend or make changes at front desk. You must go through travel agent or Hilton's site. We had to call every morning & evening to have the hot water heater "popped off" so that we had hot water. Sensor in the vanity area went triggered the lights from midnight to 6:00 am. Restaurants closed & there was no warning. We had the TV replaced in our room. Had to call twice to front desk to get the new remote. It is just the little things that can ruin a vacation. I have already begun searching for our new favorite resort in Playa! Beyond disappointed this trip.
Kimberly, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

William, 3-night trip
Verified Hotels.com guest review

6/10 Good

The place no longer has a beach due to sea level rise, no place to swim in the ocean
3-night trip
Verified Hotels.com guest review

8/10 Very Good

JOSE, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

shad, 6-night trip
Verified Hotels.com guest review

6/10 Good

Taran, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maria Dejesus, 4-night trip
Verified Expedia guest review

8/10 Very Good

Dining restaurants quality not as expected
Andres, 3-night romance trip
Verified Expedia guest review

6/10 Good

Mostly this was a fine property. I only have a couole very specific things that were pretty annoying. The staff was great and helpful. The property was clean but could use some additional care on things. The biggest problems were the ice machine and room service. Our 1st floor ice machine was not working. I had to go all the way to the 4th floor to find a working ice machine. This was a daily trip. The room service was very slow and the sandwiches we ordered were dry and not edible. Fries were super soggy and cold. It was 3am but still would have expected better.
Troy, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Charlotte, 4-night trip
Verified Expedia guest review

6/10 Good

Food wasn’t good except Asiana restaurant and coffe shop was excellent.supose to be all exclusive it is not is a charge for chairs at the pool.And on Mexican show charge if you wanted eat meat !!!! and for be at a front table don’t care if you early the pools have mold all around the buffet is small with no variety food.A good thing.All the personal are excellent.we pay a lots of money.Don’t worth.
Guadalupe, 6-night family trip
Verified Expedia guest review

4/10 Fair

This is mostly personal preference so keep in mind that while I did not enjoy my stay, you might. From the moment we went to check in, we were disappointed. The process makes no sense. I walked into the room where the front desk was and was told to wait outside, despite there being multiple open stations. Others in my group with the same room type were allowed to check in, but not me. My girlfriend went to walk around the property just to have a look. She was accosted by security and told she would have to leave by walking out to the beach in the back. She refused and explained we were checking in. She then simply walked back to the lobby. After we checked in, we were taken to our room. It was literally next to the kitchen for the bakery. Also very close to the lobby bar. When we went to bed we were treated to hours of clanging dishes and silverware. We got no sleep from 1-3 am. The room also smelled like a combination of mildew and mild sewage. Most of the food is terrible. Security harasses you constantly. The drinks could not be weaker. Many things you might want are pretty pricey add-ons. The restaurant hours are pretty short windows and inconsistent. Generally, it’s not great. That said, it’s also pretty inexpensive. If you choose to go, the sports bar is okay. Chef’s Plate is actually good, but you do have to pay. Asiana was fair, but meals you would want do cost extra. Also, a word of warning on checkout; it is completely ridiculous.
Jared, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Veronica, 3-night trip
Verified Expedia guest review

6/10 Good

different from the last time i stayed there,if you are thinking it is the same as when it was the royal it is not,.you should not advertise as all inclusive.
olivo, 5-night family trip
Verified Expedia guest review

8/10 Very Good

El Hotel muy bien, comodo, limpio, buena atencion en especial la tuvimos de Carlos que nos atendió en el restaurant comida mediterranea "Kalamata" . No nos gusto y ponga atención si agendan un servicio de spa , no informan de las politicas de cancelación, por lo que intentan cobrar el servicio sin darlo . Gracias al subgerente Jesús esto no nos sucedio, pero fue un momento desagradable.
Gonzalo, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Jeannine, 3-night trip
Verified Expedia guest review

8/10 Very Good

My stay at the Hilton was nothing short of impeccable. I will be back
Michelle, 4-night romance trip
Verified Orbitz guest review

2/10 Poor

Property itself is very nice, but service is terrible. For that reason alone I would not return.
Yediel, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Randal, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hilton Resort at playa del Carmen would be my first choice for my next vacation. Everybody was very kind and helpful. The room was confortable and clean and the amenities and shows were very enjoyable.
Belinda, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

It’s a Beautiful Resort just disappointed in the price of the cabanas and seating around the pool
Jerome M, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Christina, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and beautiful. Staff extremely friendly. Only downside was there were times when not many dining options were available and pool/beach close at 10, none of us were ready to go to bed and there weren’t many options on the resort.
Rachel, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Amazing staff! Bartenders, wait staff, housekeepers…. Beautiful hardworking people. Breathtaking view from main lobby. Amazing 16 de Septiembre Party. We are already looking forward to the next visit!!!
Baldemar, 6-night trip
Verified Expedia guest review