Equipe impecável, treinada e orquestrada, gentil. Localização a beira mar e no centro de Playa del Carmen, excelente. Comida farta e muitas opções. Quarto confortável, bonito.
LEILA
LEILA (7 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月28日
Tami
Tami (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
Me encantó todo! Servicio excelente
ILENE
ILENE (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Recomendable por completo
Muy cómodo , limpio y buena comida
FERNANDO
FERNANDO (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月6日
So many things have change, not for the good!
Where to start! We have been staying at this property each Thanksgiving for the last 9 years. We had so many issues this trip. We had already decided that we wanted to stay 2 extra days when we arrived. We inquired about extension. You can no longer upgrade, extend or make changes at front desk. You must go through travel agent or Hilton's site. We had to call every morning & evening to have the hot water heater "popped off" so that we had hot water. Sensor in the vanity area went triggered the lights from midnight to 6:00 am. Restaurants closed & there was no warning. We had the TV replaced in our room. Had to call twice to front desk to get the new remote. It is just the little things that can ruin a vacation. I have already begun searching for our new favorite resort in Playa! Beyond disappointed this trip.
Kimberly
Kimberly (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
William
William (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月17日
The place no longer has a beach due to sea level rise, no place to swim in the ocean
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月13日
JOSE
JOSE (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Andrea c
Andrea c (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
Nice range of meals… each establishment has its own character
Yves
Yves (5 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年11月4日
Rahsaan
Rahsaan (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年11月4日
Not worth the money for this resort
The alcohol was watered down
The beach was so small
The food wasn’t good
Gentijana
Gentijana (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月4日
Couldn't swim in the ocean right off property -all coral and rocks. They dont serve mimosas until 10am. Liquor quality poor
Dawn
Dawn (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月4日
We loved most everything about this property except the food wasn’t great and EVERYTHING on property closed down by 11pm. No alcohol after 11pm or before 10am. And the food (besides Mexican) was sub par. But worth it for location, cleanliness and entertainment.
Shawn
Shawn (5 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年11月4日
Nice to be near 5th Ave but the food was disappointing and the excursions and airport transfer pricing was pretty expensive. Being closer to Cancun might not have been as pricy to do off-resort activities. If you like to be exclusively poolside or on the beach for your vacation, this is a good option. Plan for the season when it’s not as likely to rain though. If you’re hoping for amazing Mexican food, you’ll have to eat off the resort.
Leah
Leah (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月4日
shad
shad (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
One of the best resorts my wife and I have stayed at. Was not crowded, and there was always availability to get something to eat as well. It being an all-inclusive hotel, sometimes theres a worry that the food might not be that great or that youll be limited on what is available, that is definitely not the case here. The food was great and so many options. A wide variety of activities and amenities to explore as well and other shopping and dining opportunities within walking distance. The occasional smell of copal from the spa was lovely. We also had a couples massage, experienced Dia de los Muertos, many drinks and a nice night time at the beach. Would love to return.
David
David (3 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年11月1日
Miguel angel
Miguel angel (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月31日
Maybe it was due to the time of year I went to the resort(October), but ALL the cabanas that would usually be down on the beach were all around the pool area which left VERY little room to walk down to the beach. They were so tight together when going to the beach you feel as if you’re interrupting people as you pass by
Eric
Eric (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月29日
The property was beautiful. The only drawback was the beach. It’s too rough and rocky!