阿雷納爾旅舍酒店 - 拉夫提那

The room we were eventually put in was amazing but it came at a hefty price. We booked through Hotels.com and we’re given a room that we absolutely couldn’t stay in...so we’re given an upgrade but it cost quit a lot for 2 nights, but had no choice if we were going to enjoy our time in Arenal.

Beautiful place! Great service and awesome accommodations.

I never really leave reviews, but I think people should know how difficult it is to get to this hotel. There should literally be a warning not to come here in night time. It was a 2 mile drive up the hill on a dark dirt road in the middle of the tropical forest with thick fog covering everything. It was definitely not easy. And then we got to our room and found 2 dead cockroaches. The hotel and the rooms are rundown and definitely need updating. The view of the volcano is nice but that's about it.

Fantastic location! Enjoyed our stay, a very steep mountain road up, but worth it! Great views of the volcano. We had a large 2 bedroom room/cabin a bit on the old side, but clean. Lighting in the room was not the greatest, room was dark. At least in the master bedroom above the bed they had 2 good reading lights. Room had tv with lots of channels, fridge, microwave and coffee maker. Wifi was not good at the room, slow and dodgy. Shower was horrible, not much pressure and shower head needs to be replaced, but it had hot water. The restaurant, pool and 2 hot tubs were great! Great service and great views. We also saw beautiful birds and wildlife.

They mixed up our reservation then moved us to another room with only 1 bed and cockroaches. Manager rudely said “thats all you get thanks have a nice day” then walked away. They refunded our $40 dinner but then decided not to refund our room.

The property is amazing! There are trails to hike (or ride horseback on) with lush plants, beautiful views of Arenal, and lots of exotic birds and animals. Restaurant was good with great service. The concierge Jesse was great. She was flexible in setting up activities for us. We (a family of 5) stayed in one of the chalets. The chalets sit high up on a hill and have picture windows providing scenic views of the property and Arenal below. The interior of the chalets are a little cramped but still comfortable. We think Arenal Lodge is a good value.

I would give 5 stars for a breathtaking view on the volcano but not for the hotel itself: quite outdated and

This is quite a nice hotel. Good for families, well-maintained, and clean. However, there are a couple of things you should know. One: the hotel is on a mountain all by itself. Not on a hill; on a mountain. It is quite a drive from the main road and almost all of it involves a steep climb that will have you testing the lower gears on your car. Two: due to the altitude, any humid weather systems hitting the area are likely to cause heavy rain and limited visibility near the hotel, even though down on the main road it is merely overcast. We stayed two full days and saw not a speck of the Arenal volcano from the hotel grounds.Visibility improved dramatically once we descended to the main road. Food was good. Service was excellent. Activities were plenty. Highly recommended in clear weather.

It is a bit outdated and you only an see the volcano if it isn't raining.

I got a room with a leaking bathroom and they could not fix it right away due to people staying upstairs.