阿雷納爾旅舍酒店 - 拉夫提那

They mixed up our reservation then moved us to another room with only 1 bed and cockroaches. Manager rudely said “thats all you get thanks have a nice day” then walked away. They refunded our $40 dinner but then decided not to refund our room.

The property is amazing! There are trails to hike (or ride horseback on) with lush plants, beautiful views of Arenal, and lots of exotic birds and animals. Restaurant was good with great service. The concierge Jesse was great. She was flexible in setting up activities for us. We (a family of 5) stayed in one of the chalets. The chalets sit high up on a hill and have picture windows providing scenic views of the property and Arenal below. The interior of the chalets are a little cramped but still comfortable. We think Arenal Lodge is a good value.

I would give 5 stars for a breathtaking view on the volcano but not for the hotel itself: quite outdated and

This is quite a nice hotel. Good for families, well-maintained, and clean. However, there are a couple of things you should know. One: the hotel is on a mountain all by itself. Not on a hill; on a mountain. It is quite a drive from the main road and almost all of it involves a steep climb that will have you testing the lower gears on your car. Two: due to the altitude, any humid weather systems hitting the area are likely to cause heavy rain and limited visibility near the hotel, even though down on the main road it is merely overcast. We stayed two full days and saw not a speck of the Arenal volcano from the hotel grounds.Visibility improved dramatically once we descended to the main road. Food was good. Service was excellent. Activities were plenty. Highly recommended in clear weather.

It is a bit outdated and you only an see the volcano if it isn't raining.