Beware the “upgrade”. Not all the room are set up the same. After booking a normal city view room, I was told at the reception that I had been upgraded to a larger lagoon view room. This sounds good in theory, but in practice, this style room is very impractical, especially for a business trip. There was no desk or table to set up a laptop workspace, and customer service was not able to supply one. The bathroom has no mirror whatsoever for shaving, etc., no towel, racks or hooks,and no curtain or partition for the shower, which results in flooding half the bathroom every time you shower (see photo). Not all of the rooms are set up this way, your experience may vary. On the plus side, the view was nice and the bar and pool areas were nice to relax. This might have been a 5- star experience in a different room perhaps.
although i booked Airport transfer shuttle, the shuttle never made it to pick me up. The staff did not even apologize for the inconvenience. The towels were dirty.
My
My (2 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月16日
Kadjaliou
Kadjaliou (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月28日
On paye un prix fort pour un hotel qui ne dispose pas de navette pour l'aeroport, a la picine l'hotel ne dispose pas de serviette, douche italienne dans la chambte l'eau deborde et tu as de l'eau dans la chambre, les canapés autour de la picine sales ....
Mohamed Riadh
Mohamed Riadh (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月27日
So noisy music
It’s noisy and lots of music
There is no proper common area other than the space open to the public making it hard for customers on business trip
Fabrice
Fabrice (6 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月25日
Kentaro
Kentaro (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月20日
Tres agréable
HERVYNA KE
HERVYNA KE (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月7日
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年10月6日
What is advertised on social media is not what you get. The rooms are smaller than expected, there was this weird smell, the city view is of old worn down buildings, the lagoon view is of a very dirty and trashy water, which I’m guessing is sue to pollution and not the hotel per se. We called 3 times for an iron which was supposed to be in the room but they didnt have any until someone from housekeeping came and told us the maximum was only 2 items for free per room.
The drinks very good, however the food selection at the poolside bar was very limited and not so good. After the 2nd time we started going out to eat or order in the yango app.
Twice we saw roaches in the hallway and there is always this weird smell when you get off the elevator.
The view of the city is amazing at night both from the poolside area and the 21 st floor.
For our last night we ate at the Asian restaurant on the top floor, Ayoko and everything we chose on the menu was delicious and quite affordable.
Also, the staff from reception to restaurants were all very friendly and helpful especially Steve and Manath from the 7th floor and Ibrahim on the 21st floor.
Overall, it was a good experience but it’s just that my expectations were a little too high especially for over $200 dollars a night.
Christina
Christina (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月14日
Beautiful new hotel with great 7th floor pool and deckn