圖爾基尼宮酒店 - 那不勒斯

Quite literally the worst hotel experience of my life. My GF and I stayed here for 2 nights between 13-15Aug 2018. On the last morning after breakfast we checked out and asked the reception if they could safely store our luggage so we could go and do some last minute site seeing - The front desk employee said no problem and we left the bags with him - Mr I**o. I was shocked when I returned to realise that my laptop had been stolen from my bag!!! FROM THE HOTEL SAFE STORAGE AREA! when I told the same receptionist he refused to take responsibility and simply said the laptop must not have been in the bag in the first place! I had to go to the police station myself with ZERO assistance from the hotel and fill in the usual reports. I brought the police to the hotel and they were shocked to realise that their safe storage was in AN UNLIT BAR AREA open to the general guests and staff! with NO CCTV. The police advised me to get a lawyer on the case which I have done and that it was possible that someone from the hotel staff probably stole the laptop. We had to leave as we had a train to catch but the hotel didn't make any effort to compensate or sympathise with my situation. I emailed the general manager a few days later and they gave zero response. I never write these reviews BUT PLEASE BE CAREFUL IF YOU ARE STAYING IN THIS HOTEL AND DO NOT TRUST THE STAFF FOR ONE SECOND AS YOU COULD BE AS UNLUCKY AS ME AND LOSE A LIFESTIMES WORTH OF INFORMATION WHICH I DID - BEWARE !

This hotel is located in a great location--a short walk to all the sightseeing of old Napoli. The room was very comfortable and well appointed, and the complimentary breakfast (including eggs/bacon if ask) while sitting on the 6th floor terrace was delicious. The staff was very pleasant and helpful.

Great location. Comfortable hotel. Good breakfast. Good and friendly service. Would stay here again if I came back to Naples and do recommend it.

Ants, ants, and more ants. We had to switch rooms after the first night and leave a day early (even though we were pre paid) after I woke up to ants crawling on me. The floors of the room were lined with dirt and hair. The showers are full of mold and smell of vinegar. There was cigarette burn holes in the curtains. 4 star hotel? I don’t think so

Great location and good breakfast.

Great location for taking trips on the ferry, great shopping within walking distance.

Location,location,location, walking distance to ferry and the metro across the street. Great breakfast selection.

The hotel is in a safe and convenient location within a 20 minute walk to several historical locations. The staff is very pleasant and helpful. Rooms are small but clean and comfortable. There is a very good Pizzaria/ restaurant half a block away. Enjoy sitting outside in mild waether. The veal with lemon sauce is amazing.

Great location, good breakfast, very friendly staff and good value

I had a previous booking that fell through on the evening i got into Naple, so that was stressful. Made a very last minute booking on Hotels.com on my phone at this hotel. And it was amazing, the front desk was quick and helpful, even though my reservation hadn't even shown up on their system yet. The free breakfast was great and it made a great start to the day. The location was excellent, a grocery store across the street for buying fruits and water. Less than 200m to the underground line. We stayed there while visiting Pompeii. The airconditioning in the room was very weak though, it may not be an issue in every room. It was not a big deal during my stay because the day's high was 28/29. So i just opened the window. But if it was 35 degrees out, it might feel a bit hot.