4/10 一般
2025 年 12 月 5 日
I wanted to like this place. It’s spacious and clean enough. The staff was friendly. The rate seemed reasonable. But, but, but, I have to wonder how safe it is. We had electrical and plumbing issues everyday we were there. We spent a significant amount of time tracking down staff to fix these electrical and plumbing issues. The baseboard heater in one of the bedrooms wasn’t working.and the room was very cold. We used the hotel wall-mounted blow dryer another day and it blew out enough to melt the cord. The sink in the kitchen clogged up and backed up into the bathroom sink. We were asked to move to another room on Thanksgiving and it took hours of us waiting around to move to the new room that was being cleaned. The manager asked if we’d like to be comped another visit. No, thank you. We asked to have one day of our four-day visit refunded instead based on the fact that we spent a part of each day working on getting things repaired. He told us he’d get back to us. He did not, but instead waited for us to ask at reception where we were told that the hotel would refund our resort fees instead, which was significantly less than our request. The resort fees still haven’t been removed a week later. We were always polite and they were willing to take all our money with limited responsibility. Nothing worked in the end. Stay somewhere else.
Nathan
Nathan (4 晚家庭旅程)
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