The service was exceptional. Staff was very patient. I got lost coming from the self parking garage and i spoke to the assistant signature manager, susan schireman. She personally escorted me to the proper elevator. When i got to my room later, she had left a gracious note and complimentary food to apologize for my trouble. I had never experienced such service. Not only from her, but from the outdoor pool restaurant, firepit service and indoor restaurant, it was clear that the staff was professional and provided incredible service. Been to numerous hotels and this was by far the best in service provided.
Joe
Joe (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月12日
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
This is our go to spot when we stay in Tucson. We love the location, the restaurants and the variety of things to do for a family. Our kids love the pool and lazy river!!
Ashley
Ashley (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月20日
The pool is amazing!
Amanda
Amanda (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月16日
The staff were incredible and went out of their way to make sure that we were satisfied with our dining experiences, pool side comfort, room, and our stay!
jennifer
jennifer (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月3日
They have a caputured audience as there is nothing else around the property and the prices of the food and drink are ridiculous. It was a Friday and the place was deserted which was fine. Had the large pool all to myself. Paying for parking in such a remote place is yet another insult.
Anne
Anne (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月3日
Mary
Mary (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月3日
Jennifer
Jennifer (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月2日
Jessica
Jessica (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月2日
Jesus
Jesus (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月28日
Daniel
Daniel (7 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月26日
Unreliable and often non-functioning Wi-FI throughout the hotel. i had important virtual work meetings that were impacted by this.
Pool chairs old and uncomfortable.
Casual food options very limited.
Christos
Christos (3 晚行程)
Orbitz 真實旅客評價
10/10 完美
2024年8月26日
Benjamin
Benjamin (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月18日
ursula
ursula (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
Exquisite! Even in the summer.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年8月5日
Carmen
Carmen (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月5日
Lydia
Lydia (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月3日
Colleen
Colleen (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月1日
Very nice hotel, food was pricey when traveling with kids.