I was charged $20 for parking during my stay. I was not informed at check-in. I discovered tge charge o my credit card. And, there was no shampoo in the "refillable" container on the shower.
PAMELA
PAMELA (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Great hotel. Friendly staff and walking distance to shopping and restaurants.
Keenan
Keenan (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Araceli
Araceli (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Greg
Greg (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Edna
Edna (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月22日
Rilwan
Rilwan (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
Patricia
Patricia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
MASATAKA
MASATAKA (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Angelique
Angelique (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月10日
Broken thermostat, noisy neighbors (cops called)
Room was hot - thermostat did not appear to be working so the heat would not turn off. There was so much noise from teenagers running the halls. At 4 AM, the police were involved with the teens next door to us. They had been smoking weed in the hall, which we could smell. When we returned the rental car that night and took the DoubleTree shuttle back to the hotel, it turns out there are 2 DoubleTrees in the airport's vicinity. But that was not communicated to us. We waited 15 minutes for another shuttle to pick us up. The agent acted like we were idiots for not knowing. They should have a sign on the shuttle to check the address. Then we were charged a "in-room water fee" for apparently taking a bottled water, which we didn't. Overall, dissatisfied with this hotel.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
Pamela
Pamela (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月4日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Ekaterina
Ekaterina (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Very Good
Stay was very good everything was right there.
Zelda
Zelda (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月28日
Love the warm cookies!
Front desk and housekeeping staff is always pleasant and helpful. Room could use some upgrades. Toilet took a few minutes to refill bw flushes so we had to wait in between uses. Windows are not insulated well so they were always wet and moist which may be the cause of the musty smell of the room. Location is great and hard to beat. Love the easy access to the freeway and all the shopping options in the area.
Sharon
Sharon (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Tazie
Tazie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Harmony
Harmony (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月17日
Brooks
Brooks (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
It is great.
Emad
Emad (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
jason
jason (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月6日
Fué una sorpresa agradable las galletas que dan.
Guadalupe
Guadalupe (5 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月6日
Elvia
Elvia (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
We will consider staying here
Staff was great in our check-in and check-out. We arrived and less than 5 mins we had our card and we were off to our room. Our daughter enjoyed the pool.